Beth McNair
Queensborough National Bank and Trust
Dearing,GA
2027
years of professional experience
Dynamic Advanced Teller with a proven track record at Wells Fargo, excelling in cash handling and customer service. Recognized for fostering a supportive team environment while effectively addressing customer needs. Demonstrates an adaptable mindset and a goal-oriented focus, consistently promoting banking products to enhance client satisfaction and drive business growth.
Work History
Advanced Teller
14 Years- Processed cash, check, and account transactions with accuracy and confidentiality.
- Balanced teller drawer and resolved discrepancies following bank procedures.
- Assisted customers with deposits, withdrawals, transfers, and payment requests.
- Promoted deposit products and referred service opportunities to banking staff.
- Verified identification and documented transactions to support compliance requirements.
- Resolved routine account questions while delivering prompt, courteous service.
Advanced Teller/ Lead Teller
- Processed deposits, withdrawals, payments, and transfers while maintaining accurate cash drawer balances.
- Resolved customer inquiries by explaining account options, policies, and transaction details clearly.
- Verified identification and endorsed negotiable items to support secure transaction processing.
- Identified customer needs and referred appropriate banking products and services.
- Contributed to a positive work environment by offering support, guidance, and encouragement to colleagues during challenging situations or busy periods.
Education
High School Diploma
Skills
Efficient work ethic
Empathy and patience
Goal-oriented focus
Cash handling expertise
Adaptable mindset
Decision making aptitude
Timeline
Advanced Teller
Queensborough National Bank and Trust
10.2012 - CurrentRead More
Advanced Teller/ Lead Teller
Wells Fargo
2002 - 2012Read More
Westside High School
High School Diploma
Read More