Summary
Overview
Work History
Education
Skills
Custom
References
Timeline
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Beth Miller

Savannah,MO

Summary

Eager to be a part of a top notch Optical business. To help customers find there absolute optical needs. I love working w/ people to strive for there happiness. The business w/ anything eye's has been a part of a majority of my work life.

Excited for the opportunity to be an asset to your business and create a wonderful customer experience.

Gardening, grandkids time w/ family and friends are my passions.

Overview

27
27
years of professional experience

Work History

COA Technician /Surgical Scrub Technician

Murphy Watson Burr Eye Center
Saint Joseph, MO
03.2005 - 04.2024
  • 20 years of customer/patient experience.
  • Complete understanding of the study of refractions, including using retinoscope and converting fractions if needed.
  • Able to measure SH, PD, and frame size for face.
  • Vast understanding of glasses, lenses, lens material, coatings, bi & trifocal, line - no line progressives.
  • Worked with several computer programs, from scheduling and data entry to doctors' scribe. Endless experience in this area.
  • Continued education for certifications including Ophthalmology, HIPAA, eye care, eye wear, patient care, triage, and patient scheduling counselor for 21 years.
  • Maintained records of repairs, calibrations, and tests performed on equipment.
  • Assisted in many Ophthalmic surgeries and lasers.
  • Worked directly under and with several Ophthalmic MDs, ODs, technicians, nurses in 4 states for 20 plus years.

Humna Resources Assistant

Affiliated Foods Inc.
Elwood, KS
10.2000 - 03.2003
  • New hire processing, DOT records, company meeting minutes, and customer service.

Optical Specialists and Ophthalmic Technician

Tobin Eye Institute
Saint Joseph, MO
10.1997 - 06.2000
  • Customer service for all in the Optical shop.
  • Assisted Dr. Tobin in all surgeries and clinic.

Education

High School Diploma -

Central High School
Saint Joseph, MO
05-1992

Skills

  • Love working w/ customers/patients on eyes and eye wear
  • Experience repairing and doing minor adjustments to glasses
  • Trained technicians and surgical scrub techs
  • Calibrated equipment
  • Cost control and ordered replacement supplies
  • Yearly compliance training
  • Complex repairs, project support and routine inspections
  • Works well under pressure
  • Document preparation for travel supplies, OR sheets etc
  • Team training CPR, BSM, monthly meetings, etc
  • Excellent customer interaction
  • Team leader

Custom

  • Certification in COA- Certified Ophthalmic Assistant
  • CPR certified
  • Awards for longevity.

References

References available upon request.

Timeline

COA Technician /Surgical Scrub Technician

Murphy Watson Burr Eye Center
03.2005 - 04.2024

Humna Resources Assistant

Affiliated Foods Inc.
10.2000 - 03.2003

Optical Specialists and Ophthalmic Technician

Tobin Eye Institute
10.1997 - 06.2000

High School Diploma -

Central High School

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