Beth Mills
Elyria,OH
Summary
Results-oriented General Manager with expertise in driving profitability and sales through strategic planning and operational excellence. Skilled in motivating and developing teams to enhance customer experiences and achieve revenue growth. Proficient in coordinating resources effectively to meet business demands, leveraging strong interpersonal and communication skills.
Overview
18
18
years of professional experience
Work History
General Manager
Peace Love and Little Donuts
Avon, OH
07.2018 - Current
- Managed daily operations of a high-volume donut shop.
- Led staff training programs to enhance customer service skills.
- Developed targeted marketing strategies that enhanced local brand awareness.
- Oversaw inventory management and supply chain logistics effectively.
- Implemented quality control measures for product consistency.
- Coordinated community engagement events that strengthened business relationships.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Developed service and sales strategies that boosted customer retention and revenue.
Middle School Teacher
Holy Trinity
Avon, Ohio
08.2008 - 06.2018
- Implemented differentiated instruction to meet diverse student needs.
- Developed engaging lesson plans aligned with educational standards.
- Motivated students through positive reinforcement techniques that increased classroom engagement.
- Established and maintained an orderly, well-managed classroom that stimulated learning.
- Organized extracurricular activities that enhanced student engagement and promoted teamwork.
- Communicated regularly with parents about student progress and needs.
Education
Master of Arts - Gifted Education
Cleveland State University
Cleveland, OH12-1999
Bachelor of Arts - Education/History/Theology
Ursuline College
Pepper Pike, Ohio05-1993
Skills
- Purchasing and planning
- Advertising and marketing
- Event promotion
- Customer experiences
- Relationship management
- Effective communication
- Time management
- Leadership skills
- Community outreach
Timeline
General Manager
Peace Love and Little Donuts
07.2018 - Current
Middle School Teacher
Holy Trinity
08.2008 - 06.2018
Master of Arts - Gifted Education
Cleveland State University
Bachelor of Arts - Education/History/Theology
Ursuline College