Beth Montgomery
Pittsburgh,PA
Summary
Graduate student with a strong work ethic and proven ability to establish connections. Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn, ensuring accurate and efficient customer support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities.
Overview
2026
2026
years of professional experience
Work History
Family Preservation Counselor
Family Intervention and Crisis Services
03.2024 - 03.2025
- Created case plans to address familial issues, provided individual and family counseling, connected families with community resources, tracked and evaluated family progress, and worked closely with other community service providers.
Counselor Advocate
Huntingdon House
03.2023 - 03.2024
- Provided support and counseling to individuals experiencing domestic violence. Advocated on behalf of clients to secure necessary resources, helped to manage the confidential emergency shelter for survivors.
Cashier
Heisler's Market
2022 - 2022
- Processed customer transactions efficiently using point-of-sale (POS) systems.
- Assisted customers with product inquiries and provided exceptional service.
- Collaborated with team members to ensure smooth store operations during peak hours.
Cashier
Dierberg's Market
2016 - 2020
- Processed customer transactions efficiently, ensuring accurate cash handling and change distribution.
- Implemented store promotions effectively, enhancing customer engagement and sales.
- Monitored inventory levels and restocked shelves to maintain product availability.
Education
Master of Science - Social Work
University of Pittsburgh
Pittsburgh, PA08-2026
Bachelor of Science - Social Work
Juniata College
Huntingdon, PA05-2023
Skills
- Establishing connections
- Patience and empathy
- Professionalism and courtesy
- Conflict resolution
- Customer service
- Customer assistance
- Strong work ethic
- Point of sale management
Timeline
Family Preservation Counselor
Family Intervention and Crisis Services
03.2024 - 03.2025
Counselor Advocate
Huntingdon House
03.2023 - 03.2024
Cashier
Heisler's Market
2022 - 2022
Cashier
Dierberg's Market
2016 - 2020
Master of Science - Social Work
University of Pittsburgh
Bachelor of Science - Social Work
Juniata College