Summary
Overview
Work History
Education
Skills
Certification
Workauthorization
Personal Information
Timeline
Generic
Beth Nicolaisen

Beth Nicolaisen

Magnolia,TX

Summary

Experienced professional seeking a dynamic role that combines work flexibility with strong organizational skills, attention to detail, and extensive experience in management, operations, merchandising, customer service, sales, and administrative tasks. Proven track record of success in these areas, confident in ability to contribute to a company's growth and success. Thrives in fast-paced environments, excels at problem-solving, team collaboration, and delivering exceptional customer experiences. Ready to leverage diverse skill set to drive operational efficiency and exceed business objectives.

Overview

20
20
years of professional experience
2
2
Certifications

Work History

Personal Shopper

Instacart Shoppers
Goodyear
09.2022 - Current
  • Scanning items at a POS station for each order during pick up
  • Communicating with customers about order status, delivery status, or any other pertinent information regarding their order
  • Collecting payment from customers for their orders in cash or through mobile payment apps such as PayPal or Venmo
  • Entering information about items purchased into an electronic inventory system used by the company
  • Picking up items from a store such as a grocery store or drugstore and delivering them to a customer's home or business
  • Presenting ID to security personnel at the store entrance to pick up deliveries
  • Holding groceries in bags while walking them to customers' cars
  • Loading groceries into a vehicle's trunk or cargo area
  • Delivering items to customers within a specified time frame.

Vitamin/HABA Assistant Department Manager

Natural Grocers
Conifer
03.2020 - 03.2023
  • Providing World Class Customer Service and a positive customer experience as the number one priority daily
  • Exemplifying integrity, responsibility, and excellence and adhering to all policies
  • Creating inviting, full and shoppable departments
  • Assisting the department managers in ordering for vitamin and body care departments and maintaining accurate inventory levels
  • Assisting the department managers in managing margin, driving sales, and overall department profitability including minimizing shrink and maximizing effective purchasing
  • Ensuring all in-stock products/conditions meet company standards
  • Offering and following up on special orders
  • Merchandising shelves, endcaps and dynamic displays
  • Assisting in managing as well as participating in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock
  • Assisting in training and monitoring of department personnel including assigning and following up on tasks
  • Conducting active and passive demos
  • Working with the department managers to address performance issues within the department
  • Supporting store opening and closing activities including Daily Sales Report (DSR) and cash handling and cashier closeout responsibilities
  • Handling register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks
  • Maintaining the safety and security of customers and employees
  • Answering customer questions per company standards and policies, including the use of Health Supportive Statements and/or statements of nutritional support
  • Continually increasing product knowledge
  • Using SAP and inventory management software, emailing and utilizing other IS programs as needed
  • Working a schedule based on store needs which includes evenings, weekends, holidays
  • Position requires working five days, 40 hours per week and attending mandatory store meetings.

Dispensary Manager

Southpark Farma
Grant
09.2018 - 03.2020
  • Oversees day-to-day operations including, but not limited to: regulatory compliance, customer relations, security, inventory management, retail sales, cash processes, sales reports, customer education and customer information management
  • Topicals production, Quality Control.

Topicals production, Quality Control

Cannapunch
Denver
04.2018 - 10.2018
  • Mixing of raw materials, packaging, labeling, maintaining equipment, product tests and assessments, visual inspections, identify product defects, record and report issues, support process improvements.

Inside Sales Representative

Cosmoprof
Castle Rock
01.2018 - 04.2018
  • Sales, customer service, key holder, merchandising, cash handling, operations.

Retail Operations Manager

Ulta
Castle Rock
07.2017 - 01.2018
  • Oversee the team responsible for executing planograms, ad sets, pricing and maintaining visual standards
  • Execute all management functions and assist general manager with all day to day operations.

Makeup Artist/Brand Representative

It Cosmetics
Castle Rock
11.2016 - 07.2017
  • Apply makeup during brand events
  • Effectively increase brand awareness by creating relationships with customers while educating about the product
  • Responsible for driving sales to retail partners through sampling
  • Deliver event recaps with concise feedback and constructive assessment.

Makeup Artist/Brand Representative

Too Faced Cosmetics
Oklahoma City
10.2014 - 11.2016
  • Apply makeup during brand events
  • Effectively increase brand awareness by creating relationships with customers while educating about the product
  • Responsible for driving sales to retail partners through sampling
  • Deliver event recaps with concise feedback and constructive assessment.

Lead Color Consultant

Sephora Penn Square
Oklahoma City
09.2011 - 06.2014
  • Be aware of the store's sales performance & opportunities ensuring that the employees are aligned with goals
  • Regularly act as the Client Experience & Logistics Leader within the store
  • Engage with employees & clients on-stage whenever possible
  • Manage Color Team
  • Ensure proper zoning on stage to support client needs and adjust staffing levels as needed
  • Demonstrate a strong understanding of the store's sales performance and business opportunities.

MotorClothes Manager

Harley-Davidson World Shop
Edmond
03.2010 - 08.2011

MotorClothes Associate

Ft. Thunder Harley-Davidson
Moore
06.2009 - 02.2010

Shop Manager/Body Piercer

Sled Devils Kustom Tattoo
Oklahoma City
08.2006 - 08.2008

Customer Relationship Management/Pending Supervisor

Denver Fabrics
Littleton
08.2004 - 08.2006

Education

Vocational school in Medical Billing & Coding - undefined

Concorde Career College-Aurora
Aurora, CO
01.2003 - 1 2004

High School - General

Green Mountain High School
Lakewood, CO
08.1990 - 6 1994

Skills

Cosmetics

Certification

Demonstrator's License, 09/01/11, 11/01/16

Workauthorization

Authorized to work in the US for any employer

Personal Information

Willing To Relocate: Anywhere

Timeline

Personal Shopper

Instacart Shoppers
09.2022 - Current

Vitamin/HABA Assistant Department Manager

Natural Grocers
03.2020 - 03.2023

Dispensary Manager

Southpark Farma
09.2018 - 03.2020

Topicals production, Quality Control

Cannapunch
04.2018 - 10.2018

Inside Sales Representative

Cosmoprof
01.2018 - 04.2018

Retail Operations Manager

Ulta
07.2017 - 01.2018

Makeup Artist/Brand Representative

It Cosmetics
11.2016 - 07.2017

Makeup Artist/Brand Representative

Too Faced Cosmetics
10.2014 - 11.2016

Lead Color Consultant

Sephora Penn Square
09.2011 - 06.2014

MotorClothes Manager

Harley-Davidson World Shop
03.2010 - 08.2011

MotorClothes Associate

Ft. Thunder Harley-Davidson
06.2009 - 02.2010

Shop Manager/Body Piercer

Sled Devils Kustom Tattoo
08.2006 - 08.2008

Customer Relationship Management/Pending Supervisor

Denver Fabrics
08.2004 - 08.2006

Vocational school in Medical Billing & Coding - undefined

Concorde Career College-Aurora
01.2003 - 1 2004

High School - General

Green Mountain High School
08.1990 - 6 1994

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Beth Nicolaisen