Beth Nicolaisen
Magnolia,TX
Summary
Experienced professional seeking a dynamic role that combines work flexibility with strong organizational skills, attention to detail, and extensive experience in management, operations, merchandising, customer service, sales, and administrative tasks. Proven track record of success in these areas, confident in ability to contribute to a company's growth and success. Thrives in fast-paced environments, excels at problem-solving, team collaboration, and delivering exceptional customer experiences. Ready to leverage diverse skill set to drive operational efficiency and exceed business objectives.
Overview
20
20
years of professional experience
2
2
Certifications
Work History
Personal Shopper
Instacart Shoppers
Goodyear
09.2022 - Current
- Scanning items at a POS station for each order during pick up
- Communicating with customers about order status, delivery status, or any other pertinent information regarding their order
- Collecting payment from customers for their orders in cash or through mobile payment apps such as PayPal or Venmo
- Entering information about items purchased into an electronic inventory system used by the company
- Picking up items from a store such as a grocery store or drugstore and delivering them to a customer's home or business
- Presenting ID to security personnel at the store entrance to pick up deliveries
- Holding groceries in bags while walking them to customers' cars
- Loading groceries into a vehicle's trunk or cargo area
- Delivering items to customers within a specified time frame.
Vitamin/HABA Assistant Department Manager
Natural Grocers
Conifer
03.2020 - 03.2023
- Providing World Class Customer Service and a positive customer experience as the number one priority daily
- Exemplifying integrity, responsibility, and excellence and adhering to all policies
- Creating inviting, full and shoppable departments
- Assisting the department managers in ordering for vitamin and body care departments and maintaining accurate inventory levels
- Assisting the department managers in managing margin, driving sales, and overall department profitability including minimizing shrink and maximizing effective purchasing
- Ensuring all in-stock products/conditions meet company standards
- Offering and following up on special orders
- Merchandising shelves, endcaps and dynamic displays
- Assisting in managing as well as participating in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock
- Assisting in training and monitoring of department personnel including assigning and following up on tasks
- Conducting active and passive demos
- Working with the department managers to address performance issues within the department
- Supporting store opening and closing activities including Daily Sales Report (DSR) and cash handling and cashier closeout responsibilities
- Handling register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks
- Maintaining the safety and security of customers and employees
- Answering customer questions per company standards and policies, including the use of Health Supportive Statements and/or statements of nutritional support
- Continually increasing product knowledge
- Using SAP and inventory management software, emailing and utilizing other IS programs as needed
- Working a schedule based on store needs which includes evenings, weekends, holidays
- Position requires working five days, 40 hours per week and attending mandatory store meetings.
Dispensary Manager
Southpark Farma
Grant
09.2018 - 03.2020
- Oversees day-to-day operations including, but not limited to: regulatory compliance, customer relations, security, inventory management, retail sales, cash processes, sales reports, customer education and customer information management
- Topicals production, Quality Control.
Topicals production, Quality Control
Cannapunch
Denver
04.2018 - 10.2018
- Mixing of raw materials, packaging, labeling, maintaining equipment, product tests and assessments, visual inspections, identify product defects, record and report issues, support process improvements.
Inside Sales Representative
Cosmoprof
Castle Rock
01.2018 - 04.2018
- Sales, customer service, key holder, merchandising, cash handling, operations.
Retail Operations Manager
Ulta
Castle Rock
07.2017 - 01.2018
- Oversee the team responsible for executing planograms, ad sets, pricing and maintaining visual standards
- Execute all management functions and assist general manager with all day to day operations.
Makeup Artist/Brand Representative
It Cosmetics
Castle Rock
11.2016 - 07.2017
- Apply makeup during brand events
- Effectively increase brand awareness by creating relationships with customers while educating about the product
- Responsible for driving sales to retail partners through sampling
- Deliver event recaps with concise feedback and constructive assessment.
Makeup Artist/Brand Representative
Too Faced Cosmetics
Oklahoma City
10.2014 - 11.2016
- Apply makeup during brand events
- Effectively increase brand awareness by creating relationships with customers while educating about the product
- Responsible for driving sales to retail partners through sampling
- Deliver event recaps with concise feedback and constructive assessment.
Lead Color Consultant
Sephora Penn Square
Oklahoma City
09.2011 - 06.2014
- Be aware of the store's sales performance & opportunities ensuring that the employees are aligned with goals
- Regularly act as the Client Experience & Logistics Leader within the store
- Engage with employees & clients on-stage whenever possible
- Manage Color Team
- Ensure proper zoning on stage to support client needs and adjust staffing levels as needed
- Demonstrate a strong understanding of the store's sales performance and business opportunities.
MotorClothes Manager
Harley-Davidson World Shop
Edmond
03.2010 - 08.2011
MotorClothes Associate
Ft. Thunder Harley-Davidson
Moore
06.2009 - 02.2010
Shop Manager/Body Piercer
Sled Devils Kustom Tattoo
Oklahoma City
08.2006 - 08.2008
Customer Relationship Management/Pending Supervisor
Denver Fabrics
Littleton
08.2004 - 08.2006
Education
Vocational school in Medical Billing & Coding - undefined
Concorde Career College-Aurora
Aurora, CO 01.2003 - 1 2004
High School - General
Green Mountain High School
Lakewood, CO 08.1990 - 6 1994
Skills
Cosmetics
sales
MS Office
Operations Management
General Office Skills
Retail Management
Visual Merchandising
Cash Handling
SAP
FlowHub
Metrc
Quality Control
Merchandising
Schematics
Customer Service
Promotional
Demo
Fashion
Medical terminology
Customer Relationship Management
Makeup Application
Medical Coding
Planograms
Medical Billing
Data entry
Type 55 WPM
Certification
Demonstrator's License, 09/01/11, 11/01/16
Workauthorization
Authorized to work in the US for any employer
Personal Information
Willing To Relocate: Anywhere
Timeline
Personal Shopper
Instacart Shoppers
09.2022 - Current
Vitamin/HABA Assistant Department Manager
Natural Grocers
03.2020 - 03.2023
Dispensary Manager
Southpark Farma
09.2018 - 03.2020
Topicals production, Quality Control
Cannapunch
04.2018 - 10.2018
Inside Sales Representative
Cosmoprof
01.2018 - 04.2018
Retail Operations Manager
Ulta
07.2017 - 01.2018
Makeup Artist/Brand Representative
It Cosmetics
11.2016 - 07.2017
Makeup Artist/Brand Representative
Too Faced Cosmetics
10.2014 - 11.2016
Lead Color Consultant
Sephora Penn Square
09.2011 - 06.2014
MotorClothes Manager
Harley-Davidson World Shop
03.2010 - 08.2011
MotorClothes Associate
Ft. Thunder Harley-Davidson
06.2009 - 02.2010
Shop Manager/Body Piercer
Sled Devils Kustom Tattoo
08.2006 - 08.2008
Customer Relationship Management/Pending Supervisor
Denver Fabrics
08.2004 - 08.2006
Vocational school in Medical Billing & Coding - undefined
Concorde Career College-Aurora
01.2003 - 1 2004
High School - General
Green Mountain High School
08.1990 - 6 1994