Summary
Overview
Work History
Education
Skills
Timeline
Generic

Beth Odum

Battle Creek,MI

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure part time position. Ready to help team achieve company goals.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience

Work History

Senior AR Relationship Specialist

CVS Omnicare
06.2017 - Current
  • Responded to customer inquiries and provided detailed account information.
  • Maintained accurate records of customer accounts, payments and payment plans.
  • Facilitated the resolution of billing disputes, collaborating with internal departments to correct errors and expedite payment.
  • Maintained detailed records of all collection activities, ensuring compliance with internal audit requirements and industry regulations.
  • Collected on delinquent accounts to reduce overdue balances.
  • Partnered with legal counsel on escalated collection matters involving litigation or bankruptcy proceedings, maximizing recovery efforts where possible.
  • Successfully managed a high-volume AR portfolio while maintaining a strong focus on customer satisfaction and timely collections.

AR Specialist

Prisma Graphics
10.2016 - 06.2017
  • Submitted cash and check deposits and generated cash receipts to record money received.
  • Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
  • Researched and resolved customer claims related to shortages, discount violations, and returns.
  • Monitored accounts to verify compliance with payment terms and schedules.

Operations Accountant

Wells Fargo Bank, N.A.
02.2016 - 10.2016
  • Implemented internal controls to maintain compliance with corporate policies, GAAP, and regulatory requirements.
  • Facilitated audits by preparing detailed schedules, supporting documentation, and addressing auditor inquiries promptly.
  • Maintained integrity of general ledger and chart of accounts.
  • Tracked funds, prepared deposits and reconciled accounts.
  • Provided journal entries and performed accounting on accrual basis.
  • Ensured accurate revenue recognition by adhering to established guidelines and adjusting entries when necessary.

AR Collection Specialist

American Woodwork - Timberlake
10.2012 - 10.2016
  • Facilitated the resolution of billing disputes, collaborating with internal departments to correct errors and expedite payment.
  • Maintained detailed records of all collection activities, ensuring compliance with internal audit requirements and industry regulations.
  • Identified and contacted customers with overdue accounts to address payment status.
  • Processed debtor payments and updated accounts to reflect new balance.
  • Provided training and mentorship to junior collection specialists, enhancing departmental knowledge base and skill set.
  • Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.

Education

GED -

Coronado High School
Scottsdale, AZ
04.1983

Skills

  • Microsoft Office
  • Data collection processes
  • Account Management
  • Database Skills
  • Inter-department collaboration
  • Database Management
  • Communications management
  • Client Relationship Management
  • Proficient in Microsoft Office

Timeline

Senior AR Relationship Specialist

CVS Omnicare
06.2017 - Current

AR Specialist

Prisma Graphics
10.2016 - 06.2017

Operations Accountant

Wells Fargo Bank, N.A.
02.2016 - 10.2016

AR Collection Specialist

American Woodwork - Timberlake
10.2012 - 10.2016

GED -

Coronado High School

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Beth Odum