Beth Polsky
Coconut Creek,FL
Summary
Licensed Mental Health Counselor with 15+ years of experience in behavioral health, care management, and psychosocial support for underserved populations. Proven expertise in virtual care coordination, interdisciplinary collaboration, and patient engagement across mental health, substance use, and chronic medical conditions. Adept at using relationship-centered strategies to build trust with individuals facing complex social and health challenges. Skilled in navigating patients to appropriate behavioral, medical, and community-based services. Thrives in fast-paced, metrics-driven environments and passionate about reducing access barriers and improving health outcomes.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Population Health Care Manager
Broward Health
01.2015 - Current
- Conduct virtual and in-person outreach to high-risk patients to assess mental health, substance use, and SDoH needs.
- Develop individualized care plans and goals; coordinate follow-up with behavioral health, primary care, and community supports.
- Build rapport with disengaged individuals through empathetic, nonjudgmental communication and consistent follow-up.
- Identify and reduce barriers to care such as transportation, housing, and financial instability.
- Collaborate with providers and payer partners to ensure patient needs are addressed holistically.
- Maintain accurate and timely documentation in EHR, supporting regulatory compliance and outcome tracking.
- Meet performance metrics related to patient outreach, engagement, and adherence.
Care Manager
Cenpatico / Centene Corporation
01.2013 - 01.2015
- Engaged with members via phone to authorize and coordinate behavioral health services, including SUD and dual-diagnosis care.
- Applied medical necessity criteria (e.g., InterQual, ASAM) for utilization management across outpatient and inpatient settings.
- Participated in virtual team reviews and clinical case discussions to optimize care transitions.
- Trained new team members in virtual workflows and patient interaction protocols.
Care Manager
Magellan Health Services
01.2012 - 01.2013
- Performed telephonic clinical assessments and provided crisis intervention to members in acute distress.
- Coordinated mental health care access and referrals for high-need populations, including those experiencing homelessness and chronic illness.
- Delivered post-discharge follow-up and engagement to reduce ER visits and readmissions.
Behavior Analyst
Applied Behavior Solutions
01.2010 - 01.2012
- Delivered behavior therapy and case management services to individuals with developmental and mood disorders.
- Collaborated with family and providers to ensure consistency of care in virtual and in-home settings.
- Tracked client progress via digital documentation and modified plans in response to changing needs.
Outpatient Therapist
The Starting Place
01.2009 - 01.2010
- Conducted assessments and provided therapy to adolescents with co-occurring substance use and mental health conditions.
- Facilitated engagement with families and schools for integrated care planning.
In-Home Therapist
Camelot Community Care
01.2007 - 01.2009
- Provided therapy to children and youth in foster care and at-risk environments.
- Developed care goals aligned with behavioral milestones and conducted in-person and telehealth follow-up.
Education
M.S. - Mental Health Counseling
Nova Southeastern University
Fort Lauderdale, FLB.S. - Psychology
University of South Florida
Tampa, FLSkills
- Virtual Behavioral Health Navigation
- Mental Health & SUD Care Coordination
- Population Health Management
- Social Determinants of Health (SDoH)
- Interdisciplinary Team Collaboration
- Motivational Interviewing & CBT
- EHR & CRM Proficiency HIPAA Compliance
- Utilization Review & Medical Necessity Criteria
- Quality Improvement & Patient Outcomes
Certification
Licensed Mental Health Counselor (MH10324) – Florida
Timeline
Population Health Care Manager
Broward Health
01.2015 - Current
Care Manager
Cenpatico / Centene Corporation
01.2013 - 01.2015
Care Manager
Magellan Health Services
01.2012 - 01.2013
Behavior Analyst
Applied Behavior Solutions
01.2010 - 01.2012
Outpatient Therapist
The Starting Place
01.2009 - 01.2010
In-Home Therapist
Camelot Community Care
01.2007 - 01.2009
M.S. - Mental Health Counseling
Nova Southeastern University
B.S. - Psychology
University of South Florida