Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Gale Cieslik, RN CCM

Leesburg,FL

Summary

Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, discharge planning, triage, quality initiatives, leadership skills and care coordination in fast-paced acute and post acute setting. Able to skillfully perform in high pressure environment and handle high-stress situations competently and with compassion. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Seasoned nursing professional able to work in team setting to optimize patient care and support with a focus on quality and efficient outcomes.

Overview

33
33
years of professional experience
1
1
Certification

Work History

RN Care Manager, Population Health/VBC

Orlando Health
09.2002 - 08.2023
  • Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
  • Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
  • Participated in professional development opportunities regularly to stay current on best practices in field of nursing.
  • Coordinated discharge planning efforts with social workers, case managers, and other multidisciplinary team members for smooth transitions post hospitalization.
  • Streamlined documentation processes to ensure accurate record-keeping and compliance with regulatory standards.
  • Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
  • Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.

Assistant Administrator/LPN

Interim HealthCare
02.1993 - 07.1999
  • Managed daily activities of private health care agency including all aspects of human resources.
  • Communicated with insurance providers, case managers, physicians. Insurance verification.
  • Managed staffing needs of patients. Maintenance of patient and employee records to meet NJ state and CHAP accreditation regulations.
  • Assisted with employee onboarding process, providing new hires with necessary resources for success in their roles.

Emergency Medical Dispatcher

Orange County/Fire Rescue Communications
04.1990 - 02.1993
  • Improved emergency response times by efficiently prioritizing and dispatching medical resources to incidents.
  • Deescalated potentially volatile situations between callers and first responders through skilled mediation techniques when necessary.
  • Collaborated with other emergency service providers for coordinated response efforts during major incidents.
  • Assisted field personnel with scene coordination via radio communications ensuring a safer environment for both patients and providers.
  • Enhanced communication between first responders and the hospital by providing clear, concise information in high-pressure situations.
  • Read system maps and caller information, and documented details in system.
  • Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
  • Assisted callers in emergency situations with appropriate information and support.

Education

Associate of Applied Science - Nursing

Brookdale Community College
Lincroft, NJ
06.2001

Diploma - Practical Nursing/LPN

Monmouth County School of Practical Nursing
Freehold, New Jersey
05.1977

Skills

  • Basic Life Support
  • Clinical judgment
  • Discharge Planning
  • Quality Improvement
  • Health Promotion
  • Community health
  • Team Coordination
  • Patient education and counseling
  • Case Management
  • EMR / EHR
  • Chronic Disease Management
  • Coordinating referrals
  • Relationship Building

Accomplishments

Certified Case Manager-renewal in progress.

Voted on of Central Florida's Case Managers of the Year 2012

Served as Team Lead for initiative on Value Creation Bed Mgmt.

2012 Fellow on Healthcare Improvement with HERT/HEN/FHA

Served on OH Readmission Work Group at its inception

Founding Chair for Transition Services NPC May 2011-Jan 2013

Appointed 1st CM to repatriate members of Disney/Allegiance

Appointed inaugural CM for HUG (high utilizer group) project

Certification

  • Certified Case Manager - currently in process for retesting to renew.
  • BLS Training - renewal in process.

Timeline

RN Care Manager, Population Health/VBC

Orlando Health
09.2002 - 08.2023

Assistant Administrator/LPN

Interim HealthCare
02.1993 - 07.1999

Emergency Medical Dispatcher

Orange County/Fire Rescue Communications
04.1990 - 02.1993

Associate of Applied Science - Nursing

Brookdale Community College

Diploma - Practical Nursing/LPN

Monmouth County School of Practical Nursing
Gale Cieslik, RN CCM