Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, discharge planning, triage, quality initiatives, leadership skills and care coordination in fast-paced acute and post acute setting. Able to skillfully perform in high pressure environment and handle high-stress situations competently and with compassion. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Seasoned nursing professional able to work in team setting to optimize patient care and support with a focus on quality and efficient outcomes.
Certified Case Manager-renewal in progress.
Voted on of Central Florida's Case Managers of the Year 2012
Served as Team Lead for initiative on Value Creation Bed Mgmt.
2012 Fellow on Healthcare Improvement with HERT/HEN/FHA
Served on OH Readmission Work Group at its inception
Founding Chair for Transition Services NPC May 2011-Jan 2013
Appointed 1st CM to repatriate members of Disney/Allegiance
Appointed inaugural CM for HUG (high utilizer group) project