BETH PROCTOR
Sefner,FL
Summary
A data entry, travel industry, medical office with responsibility and growth potential.
Overview
26
26
years of professional experience
Work History
Sales and Solutions Specialist - E-commerce Messag
The Disney Travel Company
Tampa, Florida
02.2022 - 10.2026
- Facilitated ticket purchases and linked them to My Disney Experience accounts for enhanced guest experience.
- Provided internet help desk support and guided guests in navigating the My Disney Experience app.
- Utilized various communication platforms to assist guests effectively. such as telephone and in-app messaging.
- Booking, modifying and canceling dining and recreational activities.
Cashier/Customer Service
Publix
Seffner, Florida
11.2015 - 08.2021
- Operated customer service counter, managing lottery ticket sales, processing returns and refunds, and overseeing cash office transactions.
- Assisted customers with purchases and bagging groceries, ensuring a positive shopping experience.
- Prepared and presented Aprons meal kit samples to enhance customer engagement and promote sales.
Data Entry Clerk for marketing firm for auto dealerships
CRA Marketing, Inc.
Sarasota, FL
06.2007 - 07.2011
- Answered phones, data entry, produced letters, identification cards with customers' information, put together letters and packages for mailing, and prepared items for shipping.
- Entered client data into CRA Marketing, Inc. databases with careful accuracy.
- Updated marketing records for CRA Marketing, Inc. across spreadsheets and files.
- Verified source documents before logging information for CRA Marketing, Inc.
Administrative Assistant to Membership Services
Girl Scouts of Gulfcoast Florida, Inc.
Sarasota, FL
11.2005 - 12.2006
- Enrolled troop leaders and girls into various trainings, troop programs and summer camps upon receipt of registrations, put together training materials, designed fliers for membership department, set up spreadsheets and confirmation postcards/letters for above-mentioned trainings and programs and assisted at Receptionist desk several times a week.
- Processed membership records and updated participant information in organizational databases
- Processed membership records and updated participant information in organizational databases
Health Unit Coordinator for Pediatrics
Sarasota Memorial Health Care Systems
Sarasota, FL
01.2001 - 10.2002
- Answered phones, admitted patients, and placed doctor orders in computer for labs, radiology, and therapies to support patient care. Organized unit areas to create a more efficient and welcoming environment for patients and staff. Delivered emotional support to patients to enhance their well-being.
- Coordinated Sarasota Memorial unit communications between nurses, providers, patients, and families.
- Updated medical records in Sarasota Memorial Health Care Systems electronic charting systems.
- Transcribed physician orders and relayed urgent messages to clinical staff.
Education
Surgical Technology Program
Sarasota County Technical Institute
Sarasota, FLBachelors Degree Candidate - History major
University of Tennessee
KnoxvilleAssociates Degree -
Holyoke Community College
Holyoke, MASkills
- E-commerce Trends
- Data Analysis
- Microsoft Office
- Office procedures
- High-speed keyboarding
Timeline
Sales and Solutions Specialist - E-commerce Messag
The Disney Travel Company
02.2022 - 10.2026
Cashier/Customer Service
Publix
11.2015 - 08.2021
Data Entry Clerk for marketing firm for auto dealerships
CRA Marketing, Inc.
06.2007 - 07.2011
Administrative Assistant to Membership Services
Girl Scouts of Gulfcoast Florida, Inc.
11.2005 - 12.2006
Health Unit Coordinator for Pediatrics
Sarasota Memorial Health Care Systems
01.2001 - 10.2002
Surgical Technology Program
Sarasota County Technical Institute
Bachelors Degree Candidate - History major
University of Tennessee
Associates Degree -
Holyoke Community College