Achieved high levels of guest satisfaction by building strong relationships through effective team leadership in demanding environments. Demonstrated resilience in stressful situations. Maximized efficiency to consistently reach targets.
Overview
4
4
years of professional experience
Work History
Dispatcher
MTM Health
San Antonio, TX
11.2025 - Current
Assisted transportation providers and members in coordinating rides to medical appointments.
Fostered relationships with vendors to enhance service delivery.
Utilized problem-solving skills to secure last-minute transportation for urgent requests.
Maintains above metric scores consistently
Barista/Event Host
One and Only Hospitality
San Antonio, TX
03.2023 - 11.2025
Crafted and served high-quality beverages, ensuring exceptional customer satisfaction.
Assisted customers with order placement. Processed cash and card payments accurately. Supported team in maintaining efficient transaction flow.
Ensured cleanliness and organization of work area to uphold safety and health standards.
Shift Supervisor
Starbucks
Poipu, HI
05.2023 - 02.2025
Oversaw daily operations of a team of 4–5 employees, ensuring efficiency and productivity.