Beth-Sabe Santana
San Jose,CA
Summary
Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys.
Overview
3
3
years of professional experience
Work History
Sales Associate
Victoria Secret
San Jose
02.2024 - 12.2024
- Attended weekly team meetings to review performance goals and objectives.
- Greeted customers to determine wants or needs.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Working overnight stock shift
- Opening/closing store
- Sweeping/mopping
- Organized stockroom shelves according to size, color or style.
- Worked with fellow sales team members to achieve group targets.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Ticketed, arranged and displayed merchandise to promote sales.
Kristy Krunchy
Team members
San Jose
05.2023 - 12.2023
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Completed routine maintenance and repair.
- Worked effectively in team environments to make the workplace more productive.
Cashier
Popeyes
Antioch, California
03.2022 - 02.2023
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Conducted price checks for special orders or discounts as requested by customers.
- Balanced daily transactions on a computerized point-of-sale system.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
Education
High School Diploma -
Antioch High School
Antioch, California06-2023
Skills
- Promotional support
- Retail loss prevention
- Upselling
- Customer needs assessment
- Conflict resolution
- Sales strategies
- Feedback implementation
- Inventory control
- Exceeds sales goals
- Exceptional customer service
- Calm demeanor
- Verbal/written communication
- Listening skills
- Task prioritization
- Time management
- Excellent people skills
- Reliable and punctual
- Superb time management
Timeline
Sales Associate
Victoria Secret
02.2024 - 12.2024
Kristy Krunchy
Team members
05.2023 - 12.2023
Cashier
Popeyes
03.2022 - 02.2023
High School Diploma -
Antioch High School