
Results-driven QA Specialist with a proven track record at Gainwell Technologies, excelling in quality assurance and process improvement. Adept at conducting audits and ensuring HIPAA compliance, while delivering exceptional customer service. Recognized for strong analytical skills and a commitment to enhancing operational efficiency in fast-paced healthcare environments.
Detail-oriented Quality Assurance professional with extensive experience reviewing documentation, ensuring regulatory compliance, identifying errors, and maintaining high quality standards in fast-paced healthcare and pharmacy environments. Skilled at conducting audits, documenting findings, investigating discrepancies, implementing corrective actions, and consistently meeting quality and productivity goals. Recognized for strong analytical skills, accuracy, and a commitment to continuous process improvement.
Processed prescriptions accurately and efficiently, ensuring adherence to safety protocols. Managed inventory levels, performing regular stock checks to minimize discrepancies. Assisted pharmacists in patient consultations, addressing medication-related inquiries effectively. Operated pharmacy software for prescription management and patient records maintenance.
Processed medical claims for private corporations. Communicated with clients regarding their medical and pharmacy benefits. Performed QA on medical claims to assess need for reprocessing.
Reviewed prescriptions and documentation for accuracy, completeness, and compliance with company policies and regulatory requirements. Performed quality checks to minimize dispensing errors and improve patient safety. Maintained strict HIPAA compliance and protected confidential patient information. Managed inventory and ordering of all medications.
Quality Assurance
Audit Support and Findings Documentation
HIPAA Compliance
Process Improvement
Claims and Insurance Processing
Time Management
Cross-Functional Collaboration
Customer Service Excellence
Licensed in the State of IN
PTCB Certification