Hi, I’m
Beth Stoddard
Amarillo,TX
Summary
Experienced in delivering impactful presentations in-person and virtually. Possess unique ability to inspire growth and enhance the skills of others. Superior communication skills and strong passion for achieving results. Continuously strive to improve relationship management abilities. Well-documented track record with numerous successes and endorsements from industry peers, colleagues, and satisfied customers.
Overview
26
years of professional experience
Work History
Sage Oil Vac
Office Administrator
12.2023 - Current
Job overview
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
- Assisted in event planning efforts for company gatherings, conferences, or workshops to enhance employee engagement and networking opportunities.
AIG/Corebridge
Operations Trainer
01.2013 - 07.2023
Job overview
- Preparing new hires to perform in their selected functions while also maintaining/creating procedures and managing projects
- Conduct enhancement training for the leadership team and for current customer service professionals
- Create and maintain effective business relationships with multiple business partners
- Successfully trained and launched a new contact center team and trainer for operations in Manila, Philippines
- Recommend process enhancements to business partners
- Trained for multiple call center and processing teams across fixed and variable lines of business
AIG
Client Advocate
01.2012 - 01.2013
Job overview
- Educated clients on available resources, guiding them through processes to achieve desired outcomes more efficiently.
- Established strong rapport with clients by maintaining open lines of communication and promptly addressing concerns.
AIG
Customer Service Professional
01.2009 - 01.2012
Job overview
- Provided support over the phone to internal and external clients
- Inbound level two call support for back office, agents and internal and external wholesalers
- Exceeded service level agreement and goals, including ranking in the top 15 percent of the call center consistently
- Inbound level one call support for back office, agents and internal and external wholesalers
- Began job in 2009 through Apple One Temp Agency and was hired full time through AIG in 2010
Texas Tech University
Correctional Business Assistant
01.2008 - 01.2009
Job overview
- Maintained records for audit and assisted medical department when short staffed
- Responsible for preparing and maintaining records for ACA Accreditation audits
- Researched policies and collected dated for medical records
- Completed all set up of appointments and reminders for new and returning patients
Anderson Merchandisers
Liaison - Books
01.2006 - 01.2007
Job overview
- Accountable for producing, ordering and distributing all new book corrugate and signing at Wal-Mart stores
- Set up all book store sets for meetings with Wal-Mart Representatives and District Manager Meetings
- Created and implemented corrective action plans to resolve and eliminate issues
Anderson Merchandisers
Purchasing Assistant
01.2005 - 01.2006
Job overview
- Facilitated tasks and requests submitted by the Sr. Director
- Responsible for sending department emails and memorandums
- Created weekly vendor scheduling
- Maintained Sr Director expense report
Stone City Products
Estimator
01.1999 - 01.2004
Job overview
- Responsible for completing bids by:
- Completed bids by providing link between clients, vendors and employees
- Calculated Material needed and cost
- Calculated Labor and Tooling
Education
Amarillo Community CollegeAmarillo, TX
Associates from Business Administration
12.2008
Skills
- Time management
- Office administration
- Administrative support
- Database entry
- Employee Engagement
Timeline
Office Administrator
Sage Oil Vac
12.2023 - Current
Operations Trainer
AIG/Corebridge
01.2013 - 07.2023
Client Advocate
AIG
01.2012 - 01.2013
Customer Service Professional
AIG
01.2009 - 01.2012
Correctional Business Assistant
Texas Tech University
01.2008 - 01.2009
Liaison - Books
Anderson Merchandisers
01.2006 - 01.2007
Purchasing Assistant
Anderson Merchandisers
01.2005 - 01.2006
Estimator
Stone City Products
01.1999 - 01.2004
Amarillo Community College
Associates from Business Administration
Similar Profiles
Rhonda BallardRhonda Ballard
Skid Lead Assembler at Sage Oil VacSkid Lead Assembler at Sage Oil Vac
Joshua LooneyJoshua Looney
Senior CNC Operator at Sage Oil VacSenior CNC Operator at Sage Oil Vac
Jordan ChernoffJordan Chernoff
Labourer at Sage Creek Oil Field ServicesLabourer at Sage Creek Oil Field Services