Beth Stricklin
Saint Charles,IL
Summary
Highly efficient and organized team player with an eye for detail and vast experience in a variety of roles. Experience in delivering first class customer service as the owner of a local Home Organizing business in the Fox Valley Illinois area. Well presented with excellent communication skills and a commonsense approach to solving problems Looking forward to making a significant contribution with global relocation company that offers opportunities to serve individuals and businesses.
Overview
22
22
years of professional experience
Work History
The Mom Pause
Stay At Home Mom
08.2016 - Current
- I have coordinated and executed 3 cross country job relocations in support of my husband’s career. I was the main point of contact for all communication regarding the moves from Minnesota, then Colorado, then South Florida, and now in the Chicago area for the foreseeable future.
- Stayed home to raise family, During the past eight years I have been the main caregiver, personal driver, and schedule coordinator to our two small children. I have always been able to find a solution to any problem creatively, within budget, within tight time constraints and with people who aren't always the easiest to please.
- I have always stepped into leadership volunteer roles in all the organizations I have chosen to be a part of including MOPS International and I am currently serving as a Girl Scout Troop Leader.
Professional Organizer
Happy Hive Organizing
01.2002 - Current
- Forged trusted relationships with my clients to envision an organized space and with tried-and-true decluttering techniques and work to make that space a reality that reflects their personal organizing style
- Adhering to my client’s budget, timeline, and personal comfort level to deliver white glove service earning 5 stars from all clients
- Created my own brand and consistently promoted my brand throughout all social media channels
- Blazed my own trail as a premier local home organizer by networking and forming new relationships with other local small business owners and residents of Kane County, IL area
- Created a name for my company as a top professional organizer in my local area being featured in the Kane County Magazine August 2023
- Self-taught and learned many tools of the trade for invoicing, CRM, creating marketing materials, and social media account management
Claims Case Manager
Travelers Insurance Companies, Northland Insurance
03.2015 - 08.2015
- Handled cargo claims consistent with client and corporate policies, procedures, best practices and regulations.
- Documented and communicated timely claims information to all parties while supporting accurate outcomes.
- Championed insurance claims process by providing expert knowledge and building positive, trusting relationship to support clients during challenging times.
Claims and Insurance Coordinator
Logistics Planning Services
01.2012 - 01.2015
- Developed the process for coordinating claim information between customer and carrier, following through to claim completion
- Provided leadership when claim situation needs to be escalated to general counsel
- Analyze customers risk exposures and provide risk analysis guidance in customers’ quarterly reviews contributing to customer retention and organic growth
- Spearheaded the creation of the carrier qualification process to ensure selection of top rated carriers greatly reducing LPS risk in the brokering of truckload movements.
Claims Analyst
Aon Benfield
01.2011 - 01.2012
- Professionally and efficiently serviced reinsurance claims activity by acting as the liaison between external clients and reinsurers
- Reviewed all claims documents and completed analysis to be sure claim complied with the terms and conditions of the contract
- Processed all claim reports, loss billing, and reinstatement premium within established timeframes
- Analyzed all claim data using various systems and resources and handled mathematical calculations with speed and accuracy.
Executive Assistant
Axis Express
01.2010 - 01.2011
- Provided administrative support to the seven vice president team; managed their executive calendars and expense reports
- Worked with various vendors and established long term relationships
- Assisted project manager with project coordination tasks; followed up with VP's on tasks, generated and distributed reports, created presentations, and maintained SharePoint site for department document storage
- Provided visibility to other departments as needed on behalf of each Vice President.
Underwriting Assistant and Office Manager
01.2007 - 01.2010
- Managed ongoing relationships with multiple clients, meeting and exceeding these client’s expectations by clearly defining and managing their coverage goals, priorities, and overall expectations, contributing to increasing branch premium by 30%
- Processed accounts in all systems, diligently monitoring the accuracy of policy wording and working with underwriters by gathering all necessary exposure data
- Organized and executed multiple successful marketing events, meeting all budget and deadline requirements
- Trained branch employees for implementation of new systems as developed by home office, streamlining whenever possible to suit the specific needs of the individual client.
Education
B.A. - English
Minnesota State University
Skills
- Office Operations
- Professional Networking
- Customer Needs Assessments
- Calendar Management
- Organizational Systems
- Grievance Management
- Customer Inquiries
- Claims Investigation and Research
- Customer Expectations Management
- Client Rapport-Building
- Negotiation and Mediation Skills
Timeline
The Mom Pause
Stay At Home Mom
08.2016 - Current
Claims Case Manager
Travelers Insurance Companies, Northland Insurance
03.2015 - 08.2015
Claims and Insurance Coordinator
Logistics Planning Services
01.2012 - 01.2015
Claims Analyst
Aon Benfield
01.2011 - 01.2012
Executive Assistant
Axis Express
01.2010 - 01.2011
Underwriting Assistant and Office Manager
01.2007 - 01.2010
Professional Organizer
Happy Hive Organizing
01.2002 - Current
B.A. - English
Minnesota State University
Similar Profiles
Laura SliwickiLaura Sliwicki
Home Manager at Stay At Home Mom - Home ManagerHome Manager at Stay At Home Mom - Home Manager
Nicole TarlosNicole Tarlos
Stay at Home Mom at Stay At Home MomStay at Home Mom at Stay At Home Mom
Alexus SneeAlexus Snee
Household Manager at Stay At Home MomHousehold Manager at Stay At Home Mom
Nicole WilsonNicole Wilson
Primary Caregiver at Stay At Home MomPrimary Caregiver at Stay At Home Mom
Jessica BurkothJessica Burkoth
Site Administrator at Connect AcademySite Administrator at Connect Academy