Beth Thompson
Garner,NC
Summary
Friendly and engaging team player with many years of customer service. Excellent communication skills and problem solving strategies. Energetic, self-motivated and excited to learn new things. Strong ability to multitask and prioritize workloads.
Overview
14
14
years of professional experience
Work History
Lead Server
Eggs Up Grill
05.2018 - Current
- Fill in for general manager that include handling customer complaints and employee issues.
- Train and mentor new employees on company procedures.
- Experienced key holder in opening and/or closing shifts.
- Accommodating customers allergy needs for safe and enjoyable meal.
- Enhanced costumer engagement for repeat visits.
- Process high volume of payments while ensuring accuracy and security.
Team Member
Target
04.2006 - 11.2011
- Stand in leader when boss was off.
- Engaged with guests to answer questions or locate products.
- Followed processes accurately and with attention to detail.
- Push and stock products to sales floor.
- Regularly checked inventory.
- Maintained ongoing relationships with vendors.
Team Leader
EMC Corporation
03.1998 - 10.2001
- Supervised small team on completing daily tasks.
- Distributed work to ensure deliveries on time.
- Worked closely with engineers to assist in writing area process.
- Organized workload to guarantee products on schedule.
- Assisted in last-minute orders for same day deliveries.
- Ensured team had all resources required to complete job.
Education
High School Diploma -
Harnett Central High School
Angier, NC06.1998
Skills
- High Sense of Urgency
- Motivational Training Skills
- Quick learning and muscle memory development
- Multitasking
- Integrity and initiative
- Hands on
- Understanding and Comprehensive
- Excellent Customer Service Skills
- Punctual and Reliable
- Level headed under duress
Timeline
Lead Server
Eggs Up Grill
05.2018 - Current
Team Member
Target
04.2006 - 11.2011
Team Leader
EMC Corporation
03.1998 - 10.2001
High School Diploma -
Harnett Central High School
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