Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Recommendation
Additional Education
Timeline
Generic

BETH USREY

Brecksville,OH

Summary

Talented Vice President with excellent employee development, customer service and analytics skills coupled with more than 20 years of experience. Comfortable giving engaging presentations to clients to drive new business, expand accounts and establish brand profile. Excellent team builder and leader of initiatives.

Overview

26
26
years of professional experience

Work History

Vice President, Customer Engagement

Quality Executive Partners/Virtuosi
01.2023 - Current
  • Enhanced company profitability by implementing strategic business plans and optimizing operational processes.
  • Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.

Executive Director, Customer Engagement

Quality Executive Partners/Virtuosi
12.2020 - 01.2023
  • Managed clients
  • Grow accounts

Director, Customer Engagement

Quality Executive Partners/Virtuosi
12.2018 - 12.2020
  • Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
  • Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
  • Facilitated cross-functional collaboration for improved decision-making processes within the organization.

Program Manager

Alcami Corporation
02.2017 - 11.2018
  • Overall management of 'end-to-end' programs which include services from multiple sites and business areas including a combination of API and Drug Product manufacturing and Development and Analytical Services.
  • Monitor and analyze financials of overall program to ensure targeted profitability is maintained.
  • Understand client’s overall program and timelines to act as “voice of the Customer” during internal discussions; while managing client expectations to preserve Alcami’s business strategy and goals.
  • Managed cross-functional teams for successful project completion within deadlines and budgets.
  • Established strong relationships with key stakeholders, ensuring support for program initiatives.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.

Global Segment Manager, Marketing

MP Biomedicals
01.2015 - 02.2017
  • Develop and execute global strategic marketing plans to enter new market segments with existing portfolio, including extensive market segment research, sales campaign development, internal and customer facing market material creation, execution of plan - all measured by market penetration, brand recognition, and sales.
  • Global and P&L responsibility for $1M product line.
  • Strengthened brand positioning by creating compelling value propositions for target segments.

Account Manager

Hospira
09.2014 - 10.2015
  • Managed $3M territory in Northeast Ohio, focusing on contract compliance selling, value-added / concept selling, new business growth and account maintenance.
  • Maximized product launch campaigns by dissecting sales data, formulating target / market strategies, and selling deep into accounts.
  • Negotiated contract terms with clients, securing favorable agreements for both parties.

Key Account Manager

Bedford Laboratories
01.2014 - 09.2014
  • Called on and built business relationships with targeted private and government hospital pharmacists and/or buyers, oncology clinics, and long-term care facilities.
  • Drove contract compliance and launched new products to target customers.
  • Expanded key account base by identifying and cultivating new business opportunities.

Senior Program Manager, Quality

Ben Venue Laboratories
12.2012 - 12.2013
  • Provided leadership, direction, and change management for the Consent Decree Remediation Program.
  • Offered feedback and guidance for successful and timely completion of deadlines.
  • Developed executable plan for baseline inspection and remediation of entire site, including physical facilities and quality systems.

Product Manager/Senior Product Manager, Marketing

Ben Venue Laboratories
10.2007 - 12.2012
  • Reviewed contract bids and pricing from National Accounts; made product and pricing recommendations.
  • Perform IMS data analysis for Bedford’s existing portfolio, products in development, and potential products to identify growth trends and determine market size for decision making purposes.
  • Launch new products and provide product training and support to the field sales force.
  • Established promotions and compensation plans for sales force.
  • Led direct reports.

Senior Associate, Regulatory Affairs

Ben Venue Laboratories
11.2001 - 10.2007
  • Filed ANDA's, amendments, supplements, annual reports, and adverse events to FDA.
  • Drove activities associated with domestic and international filings to completion, including Post Approval

Chemist

Ben Venue Laboratories
01.1998 - 11.2001
  • Enhanced product quality by conducting various chemical tests and analyses.
  • Optimized laboratory processes for increased efficiency in sample testing and analysis.
  • Maintained a safe working environment by adhering to strict safety protocols and guidelines.

Education

Executive MBA (EMBA) -

Baldwin Wallace University
Berea, Ohio
01.2017

B.S. Biology -

The Ohio State University
Columbus, Ohio
01.1998

Skills

  • Organizational skills
  • Building strong relationships
  • Influencing people
  • Adaptable to change
  • Sales strategy
  • Leadership and management

Accomplishments

  • Strategic Planning / Execution / Finance, Developed global marketing strategy for SafTest product line which included full P&L and A&P responsibility, product development, marketing material content generation and creation, and sales strategy. Played a critical role in the redesign of the entire product line., Created product line turnaround strategy, with anticipated 25% growth in 2017., Directed cross functional team to redesign manufacturing process, develop procedures, and quality processes to ISO 9001 compliance., Developed 3-year sales and marketing strategy, including global product launch (NA, APAC and EMEA)., Developed, along with subject matter experts at all levels, a Quality Control Department strategic plan encompassing all FDA compliance requirements., Developed 12-month rolling forecast model for quick and easy access to critical data for company’s entire product line (approximately 100 products containing nearly 300 SKUs) for decision making purposes.
  • Project Management, Ongoing success in project management has hinged on ability to:, - Identify and engage value-added individuals, bringing them together into a highly functioning team., - Influence, recognize, and utilize valuable feedback from team members, and integrate into project., - Organize, pay attention to detail, and meet deadlines and budget requirements., Developed and implemented a custom FDA idea submission format for 40+ contractors to utilize., Team Lead for year-long capstone project of EMBA program. Identified target company and organizational need; coordinate all activities between team, client, and faculty; developing solutions to meet client challenges., Established project team across several sites to recreate existing biochemical product line for global relaunch., Created a Grant Program for academic researchers to publish articles utilizing MP Biomedicals instruments.
  • People Development / Influential Leader, Candid and authentic leader, whom others trust and turn to for personal development and advice in dealing with difficult situations., Led 15+ inspectors for successful and timely completion of baseline inspection., Successfully trained, led, influenced, and motivated several teams comprised of individual contributors, supervisors, managers, and executives through the development of a remediation plan., Identified need, developed, and delivered site wide company education programs., Brought a diverse, matrix team together to successfully redesign and relaunch the SafTest product line., Sourced, hired, and managed subject matter experts in support of SafTest initiatives.
  • Marketing, Effectively managed a $400k marketing and advertising budget., Successfully led initiative to rebrand company from RFP to commercial roll out., Directed the entire product launch process from pre-production activities through commercial marketing for >15 timely and successful product launches., Wrote all technical content for sales and marketing materials and website for SafTest product line., Developed SafTest training materials for internal (global) sales and marking staff., Trained all global sales and marketing staff on product line, target markets, and target customers., Adapted product portfolio based on customer feedback including on-site customer training program, enhanced technical support, and customer service initiatives.
  • Account Management / Business Development, Established a communication process for internal and external stakeholders; performed analysis and delivered output directly to FDA and executive management., Retained and grew pre-filled syringe business by 102% in an environment with intense competition., Cultivated account relationships during an acquisition transition by delivering outstanding customer service., Managed #1 sales territory, including 2 of the top 10 accounts in the country and several IDNs., Analyzed customer contracts and overall performance to drive compliance and increase sales., Developed strong, trustful relationships with top 100 accounts during a difficult time of transition., Grew Specialty Injectable Pharmaceutical (SIP) business 110% in 2nd half of 2014 and 113% in 1st half of 2015., Won the only 2 district contests offered for a new product launch in first half of 2015., Won Circle of Excellence Award, given to top 5 out of 120 sales managers.
  • Regulatory Affairs, Developed a deep understanding of FDA and cGMP requirements, including guidance interpretation and implementation, resulting in facility compliance., Developed strong technical writing skills for FDA submissions, internal procedures, and reports., Interpreted technical reports submitted by development, validations, and operations to ensure compliance with current FDA and cGMP regulations; provided feedback for incorporation into reports., Developed implementation strategy for site in response to regulation changes.

Recommendation

Todd Goodfellow, VP - Inside Sales and Sales Center, Newark, Exceptionally talented and bright leader… her attention to detail, work ethic, organizational skills and innate intelligence are a rare combination indeed… a rare talent.

Additional Education

Continuous Education and professional development throughout career, most notably Management Level Coaching (MLC), Onboarding with Carrots, Culture Integration Team Lead

Timeline

Vice President, Customer Engagement

Quality Executive Partners/Virtuosi
01.2023 - Current

Executive Director, Customer Engagement

Quality Executive Partners/Virtuosi
12.2020 - 01.2023

Director, Customer Engagement

Quality Executive Partners/Virtuosi
12.2018 - 12.2020

Program Manager

Alcami Corporation
02.2017 - 11.2018

Global Segment Manager, Marketing

MP Biomedicals
01.2015 - 02.2017

Account Manager

Hospira
09.2014 - 10.2015

Key Account Manager

Bedford Laboratories
01.2014 - 09.2014

Senior Program Manager, Quality

Ben Venue Laboratories
12.2012 - 12.2013

Product Manager/Senior Product Manager, Marketing

Ben Venue Laboratories
10.2007 - 12.2012

Senior Associate, Regulatory Affairs

Ben Venue Laboratories
11.2001 - 10.2007

Chemist

Ben Venue Laboratories
01.1998 - 11.2001

Executive MBA (EMBA) -

Baldwin Wallace University

B.S. Biology -

The Ohio State University
BETH USREY