Summary
Overview
Work History
Education
Skills
Accomplishments
References
Interests
Additional Information
Timeline
Generic

BETH A. ESTEP DNP RN CEN

Sylvania,Ohio

Summary

Committed and compassionate nursing leader with visionary skills to advance nursing practice. Known for a skill set to enhance a safer and higher quality service. An exceptional ability to provide an accountable and valued environment: manage numerous, often competing priorities with ease, and foster the provision of engaging patient care. Widely recognized as an influential nursing leader, an excellent care provider, and a servant leader, as reflected in awards and evaluations. Outstanding interpersonal and communication skills. "People may forget what you said, people may forget what you did, but people will never forget how you made them feel" ~Maya Angelou

Overview

40
40
years of professional experience

Work History

Vice-President of Clinical Services

ProMedica Health System
Toledo, Ohio
01.2020 - Current
  • Serve as the nursing executive in leading the Metro division of the ProMedica Health System. Direct oversight for Bay Park Hospital, Wildwood Hospital, ProMedica Transport Air and Ground Transport, Trauma, and Maumee FSED/UC
  • Maintained communication and transparency with governing boards, department heads and medical staff
  • Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Monitored inpatient bed use, facilities and staff to provide optimal use of resources.

AVP, Patient Care Services

Promedica Health System
Toledo, Ohio
06.2018 - 02.2020
  • Metro Emergency Departments, Trauma Department, Air- Mobile Transport, and Beds/Access Department
  • Responsibilities include a clinical correlation with the Respiratory and Pharmacy Leadership
  • Assist the PHS Chief Nursing Officer with inpatient clinical operations and emergency services
  • Identified and established KPIs to improve team efficiencies and sales strategies.
  • Networked with industry contacts to gain competitive insights and inform best practices.
  • Communicated regularly with executive team members to deliver pertinent details related to progress status and direction for projects.

Emergency Department Director

Promedica Toledo Hospital
Toledo, Ohio
08.2015 - 08.2018
  • Level 1 Trauma/Emergency Department with a volume of 101,000 patients (2017 data)
  • Responsibilities include management of 131 FTEs, budget/financials, patient flow improvements, collaboration with inpatient/ancillary teams, and leading the ED team members in delivering safe care
  • Returned from the CNO/VP position at Memorial in 8/2015 to re-ignite the value and team work
  • Decision made to forego the CNO journey to come back and re-align best practices of servant leadership and strong team practices
  • Improved RN turnover to 5.1%, decreased LWOT to 0.8% from 3%, and team engagement improvements from 3.6 to 4.2. Reduced IP to zero in 6 months
  • Built work schedules and staff assignments, taking workload, space and equipment availability into consideration. Created additional emergency patient flow strategies including introduction of provider in triage

Chief Nursing Officer/VP of Patient Care

ProMedica Memorial Hospital
Fremont, Ohi
01.2015 - 08.2015
  • Served as a nurse executive in a 100 licensed bed community hospital
  • Direct reports include nursing managers from OB, ICU, Med-Surg, ED, OR, Educator, and Pain Management
  • Increased efficiencies in PAT room by leaning up the patient steps: one stop for interview, assessment, labs and EKG
  • Decreased door to EKG time from 11 minutes to 2.3 minutes by transitioning the triage process
  • Converted the OB rooms to a LDRP model
  • Developed Unit Practice Councils in OR, ED, ICU, Med-Surg, OB
  • Developed safety huddles Med-Surg 0800-2000
  • Committed to daily rounding on nursing units
  • Committed to rounding on 2 patients daily
  • Initiated the EPIC Clinical Readiness Memorial Team
  • Initiated Monday Morning Patient Care Huddles: Inpatient, ED, OR, Pain Management, Pharmacy leaders meet one hour to review staffing, safety concerns, amazing moments, and roundtable to prepare for the week
  • Developed the patient care supervisor role in OR, ED, OB, and Med-Surg
  • In collaboration in working on development of a wound care clinic
  • Participated in physician meetings including Medical Executive, Medical and Department Staff Meetings

Emergency Services Director

Toledo and Toledo Children’s
11.2011 - 12.2014
  • Served as a nursing director for a Level One Trauma/Emergency Department with a volume of 92,000 patients (2014 data)
  • Achieved cost-savings by developing functional solutions to problems.
  • Devised and implemented improved care models to increase throughput, patient experiences and staff onboarding.
  • Responsibilities include management of 131 FTEs, budget/financials, patient flow improvements, collaboration with inpatient/ancillary teams, and leading the ED team members in delivering safe care
  • Led the ED team to a left without treatment improvement from 2.1% to 0.5%
  • ED patient flow data including door to doc, door to floor, door to door improved by 10 minutes in 2013-2015 (median times)
  • Provided evidenced-based practice to the facilitation of best practices for ED patient flow including bedside triaging, team huddles, bedside reporting (both within the ED and upon inpatient admissions), and safety preventions (use of verbal check backs, cross-monitoring, STAR, ARCC)
  • Evaluated other EDs and collaborate at the ENA Leadership Conferences to bring back best practices of ED care and flow.

Emergency Department Patient Care Supervisor

Toledo Hospital
Toledo, Ohio
09.2002 - 11.2011
  • Serve as a Patient Care Supervisor managing approximately 60 staff members caring for Emergency Center patients and family members in a Level I Trauma Center serving 80,000-85,000 patients/year
  • Provide strong contributions as key leadership member of an EC designed to manage the safe and effective care of a fast-paced department
  • These duties include interviewing, facilitating staff schedules, evaluations, and daily involvement of effective patient care
  • Exhibit motivation and dedication by providing the highest quality of supervision to the Emergency Center staff members in the best interest of safe patient care
  • Leadership Committees: United Way Co-Manager, Unit Practice Council, Safe Patient Handling, Evidence-Based Practice, Triage Take-Off Team, Employee of the Month, Charge Nurse, and Nurse Satisfaction

Emergency Department Med Teams Instructor

Toledo Hospital Emergency
Toledo, Ohio
01.2000 - 08.2002
  • Med Teams: Certified as a Med Teams Instructor, (New Hampshire, 2000)
  • Facilitated and instructed incorporating the Med Teams concepts in the team structure of The Toledo Hospital Emergency Department
  • This military-based team format enhanced the communication among team members, decreased patient care errors, and, built a positive behavior model of teamwork

Emergency Department Staff Nurse

Toledo Hospital
Toledo , Ohio
03.1995 - 08.2002
  • Provision of emergency care as an ER team member for patients with minor to critical conditions, and neonate to the elderly population in a Level I Trauma/ED Department
  • Triaged and treated high-volume caseload in busy emergency room setting.
  • Maintained open and clear communication with physicians to coordinate effective patient care.
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.

Hematology-Oncology Nurse

Toledo Hospital
Toledo, Ohio
09.1985 - 03.1995
  • Provision of nursing care to the hematology/oncology patient population
  • Promoted kind, compassionate environment, utilizing active listening and effective communication skills for cancer patients receiving treatment.
  • Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.

01.2014

Education

Doctor of Nursing Practice DNP -

UNIVERSITY OF CINCINNATI
01.2021

Master of Science - Nursing, MSN Leadership

LOURDES UNIVERSITY
01.2012

BSN -

LOURDES COLLEGE
01.1999

RN -

MERCY SCHOOL OF NURSING
01.1990

Licensed Practical Nurse -

NorthWest Ohio Practical Nurse's Training Center
Toledo, Ohio
04.1984

Skills

  • Transformational Leadership
  • Nursing Operations Management
  • Critical Thinking
  • Decision Making
  • Verbal and Written Communication
  • Employee Performance Evaluations
  • Process Implementation
  • Time Management
  • Problem IdentificationResolution
  • Profitability Strategies

Accomplishments

  • SANE: (SANE Training)
  • CEN: Certified Emergency Nurse
  • PALS: Pediatric Advanced Life Support
  • ACLS: Advanced Cardiac Life Support
  • TNCC: Trauma Nurse Coordination Course CONFERENCES/Professional Development
  • Partnership in leading the Free Standing/Urgent Care hybrid project in collaboration with Intuitive Health and ProMedica Health (2018-2021)
  • Annual ENA Conferences-Baltimore (2009), San Antonio (2010), Tampa (2011), San Diego (2012) Nashville (2013), Indianapolis (2014), Los Angeles (2016), Austin (2019), Virtual (2020), Denver (2022)
  • Leadership ENA Conferences-Boston (2007), Portland (2011), Fort Lauderdale (2013), Phoenix (2014)
  • AONE Leadership Conference Phoenix (2015)
  • Studer Group Conference: Excellence in the ED, Hardwiring Flow and Patient Experience (2012)

References

REFERENCES Marja Dooner, RN, MLN Retired CNO/VP Patient Care Services (PHS Wildwood Orthopedic Hospital) ProMedica Wildwood Orthopedic & Spine Hospital 419-902-0123 Mrs. Dooner was a past ProMedica Toledo Emergency Dr. Brian Kaminski ProMedica Emergency Medical Director Vice-President of Safety for ProMedica Health System 2142 N. Cove Blvd Toledo, Ohio 43606 419-291-5731

Interests

SELECTED ACCOMPLISHMENTS , Oregon Business Advisory Board (2023), Oregon Senior Center Board (2022-present), ENA Operations Volunteer (2020-2023): ENA Operations team created an executive synopsis on the impact on ED boarding; Maumee Freestanding ED/UC Board of Directors (2021-current); Chair for 2021 Provider to Triage: DNP Quality Improvement Initiative (2020-2022) Ottawa-Jermain Park Board: President 2020-current (2019-2022)

Additional Information

  • AWARDS Servant Leadership Award from Intuitive Health (2022), Leadership Recognition (2021), Ohio Emergency Nurse’s Association (ENA): 2013-2014 Director of the Year Award Give a Hand Award: Awarded by the President of ProMedica for sustaining the mission and vision award through teamwork and innovation (2012, 2013, 2014, 2015, 2016) Employee Recognition: 35 years of service in the ProMedica Health System ProMedica Toledo Nursing Leadership in Excellence Award: (2013, 2014, 2016, 2017) Excellent Customer Service Award: Patient driven through a discharge phone call process (2010). Excellence in Nursing Awards in Clinical Nursing Practice at The Toledo Hospital (2008, 2009, 2010, 2012). Nurse Distinction Award presented by the Medical Physicians Executive Committee (2009). Military Award as a Patriotic Employer for supporting employee participation in the National Guard (2006). Excellence in Nursing Awards in Leadership at The Toledo Hospital (2006). Employee of the Month Award (2004). Med Teams Instructor: Certified to instruct our EC team members on a format specific to emergency departments in facilitating safe and efficient patient care (February, 2000).

Timeline

Vice-President of Clinical Services

ProMedica Health System
01.2020 - Current

AVP, Patient Care Services

Promedica Health System
06.2018 - 02.2020

Emergency Department Director

Promedica Toledo Hospital
08.2015 - 08.2018

Chief Nursing Officer/VP of Patient Care

ProMedica Memorial Hospital
01.2015 - 08.2015

01.2014

Emergency Services Director

Toledo and Toledo Children’s
11.2011 - 12.2014

Emergency Department Patient Care Supervisor

Toledo Hospital
09.2002 - 11.2011

Emergency Department Med Teams Instructor

Toledo Hospital Emergency
01.2000 - 08.2002

Emergency Department Staff Nurse

Toledo Hospital
03.1995 - 08.2002

Hematology-Oncology Nurse

Toledo Hospital
09.1985 - 03.1995

Doctor of Nursing Practice DNP -

UNIVERSITY OF CINCINNATI

Master of Science - Nursing, MSN Leadership

LOURDES UNIVERSITY

BSN -

LOURDES COLLEGE

RN -

MERCY SCHOOL OF NURSING

Licensed Practical Nurse -

NorthWest Ohio Practical Nurse's Training Center

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BETH A. ESTEP DNP RN CEN