Bethamy Blackhawk
Athelstane,WI
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
Work History
Guest Service/Food Service Worker
Kwik Trip
03.2022 - Current
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Demonstrated versatility by quickly adapting to various roles within the guest/food service environment as needed.
Cook
Todd & Barbs Rapids Resort
03.2019 - 06.2021
Cook/ Bartender
Firelane Bar & Grill
03.2017 - 05.2021
Front Desk Manager
Kosirs Raid Rafts
03.2008 - 07.2015
- Enhanced guest satisfaction by efficiently addressing and resolving concerns during their stay.
- Streamlined check-in and check-out processes for a smoother guest experience.
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Increased guest retention by maintaining a welcoming and organized reception area.
Life Jacket and Wetsuit Slinger
Kosirs Rapid Rafts
03.2006 - 09.2007
Cashier/ Motel Maid
Exxon Quik Stop
04.2003 - 08.2004
Education
No Degree - Accounting
Milwaukee Area Technical College
Milwaukee, WINo Degree - Business Management
Chippewa Valley Technical College
Eau Claire, WIHigh School Diploma -
Wausaukee High School
Wausaukee, WI05.2004
Skills
- Food Preparation
- Quick Learner
- Cross-Functional Teamwork
- Multitasking
- Cash Register Operation
- Attention to Detail
- Strong Work Ethic
- Problem-Solving
- Customer Service Excellence
Timeline
Guest Service/Food Service Worker
Kwik Trip
03.2022 - Current
Cook
Todd & Barbs Rapids Resort
03.2019 - 06.2021
Cook/ Bartender
Firelane Bar & Grill
03.2017 - 05.2021
Front Desk Manager
Kosirs Raid Rafts
03.2008 - 07.2015
Life Jacket and Wetsuit Slinger
Kosirs Rapid Rafts
03.2006 - 09.2007
Cashier/ Motel Maid
Exxon Quik Stop
04.2003 - 08.2004
No Degree - Accounting
Milwaukee Area Technical College
No Degree - Business Management
Chippewa Valley Technical College
High School Diploma -
Wausaukee High School
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