Bethaney Upchurch
Summary
Hardworking employee enthusiastic about learning oil and natural gas industry inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
7
7
years of professional experience
Work History
Warehouse CDL Driver
Sitewise
07.2022 - 05.2023
- Maintained safe driving record by observing road rules, remaining cautious, and alert in unfamiliar areas and keeping control of vehicle.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Utilized forklift and other warehouse equipment to safely load and unload pallets and containers.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or crew satisfaction.
Front Desk Associate
AFD Inc
12.2019 - 04.2020
- Sent 25-30 emails/daily demonstrating a mastery of written, communication and attention to detail
- Organized and managed sensitive data input in over 12 Excel spreadsheets, retrieving and delivering information quarterly
- Created a more efficient workspace by proactively anticipating department needs while obtaining a clean and organized workspace
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Direct Sales Account Executive
Dish Network
05.2018 - 12.2019
- Awarded Top Quarterly Performer Throughout Industry
- Provided prompt customer support with a professional, friendly and patient attitude
- Completed customer insight reports and input over 12,000 units of sensitive data
- Listened, diagnosed and resolved technical issues guiding users through step-by-step solutions
- Trained over 15 new hires on company specific policies, procedures and compliance guidelines
Customer Service
Wal-Mart
04.2016 - 04.2018
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled customer inquiries and suggestions courteously and professionally.
- Answered constant flow of customer calls with minimal wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
Class A CDL 162 Hour Certificate -
Excel Driver Services
Henderson, CO05.2021
High School Diploma -
Henderson Valley Academy
Henderson, CO03.2018
Skills
- Operation and Control
- Equipment Maintenance
- Paperwork Management
- Package Location and Tracking Software
- Learning Strategies
- Safe Driving Practices
- Operations Analysis
- Signature Verification
Timeline
Warehouse CDL Driver
Sitewise
07.2022 - 05.2023
Front Desk Associate
AFD Inc
12.2019 - 04.2020
Direct Sales Account Executive
Dish Network
05.2018 - 12.2019
Customer Service
Wal-Mart
04.2016 - 04.2018
Class A CDL 162 Hour Certificate -
Excel Driver Services
High School Diploma -
Henderson Valley Academy
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