Bethani Moore
Phoenix,AZ
Summary
Proven sales leader with a strong focus on relationship building and time management. Successfully developed strategies to boost revenue and foster customer loyalty while training team members in best practices.
Overview
16
16
years of professional experience
Work History
Sales Associate
Fusion Cabinet Company
Avondale, AZ
10.2025 - Current
- Assisted customers in selecting cabinetry, enhancing overall shopping experience.
- Executed daily sales transactions efficiently, ensuring accuracy in cash handling.
- Collaborated with team members to maintain organized showroom displays and inventory levels.
- Provided product knowledge training to new hires, improving team effectiveness and customer service.
Receptionist
Robs Landscaping LLC
Phoenix, AZ
01.2020 - 10.2025
- Managed front desk operations, ensuring efficient appointment scheduling and customer service.
- Coordinated communication between clients and landscaping teams to streamline project updates.
- Developed and maintained filing systems for client records, enhancing information retrieval efficiency.
- Trained new staff on reception protocols and customer interaction best practices.
- Oversaw inventory management of office supplies, ensuring availability while minimizing waste.
- Assisted in the development of marketing materials to promote landscaping services effectively.
Front of House Employee
Olive Garden
Phoenix, AZ
09.2017 - 03.2020
- Delivered exceptional customer service in fast-paced dining environment.
- Managed guest seating and reservations efficiently during peak hours.
- Collaborated with kitchen staff to ensure timely food delivery and quality standards.
- Trained new employees on front-of-house operations and customer interaction protocols.
- Resolved customer complaints effectively, ensuring satisfaction and repeat business.
- Maintained cleanliness and organization of dining space, adhering to health regulations.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
Director of Sales
Liberty Inn Hotel
DuPont, WA
05.2010 - 08.2017
- Developed and executed sales strategies to maximize revenue across multiple channels.
- Led cross-functional teams to enhance guest experience and drive repeat business.
- Analyzed market trends to identify growth opportunities and adapt service offerings.
- Established partnerships with local businesses to increase brand visibility and customer base.
- Implemented training programs for sales staff, improving performance and service standards.
- Negotiated contracts with corporate clients, securing long-term relationships and contracts.
- Enhanced customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
- Increased sales revenue by developing and implementing strategic plans and setting performance goals for the sales team.
- Managed team of sales representatives, providing guidance, coaching and support.
Education
High School Diploma -
MT. Tahoma
Tacoma, WA06-2003
Skills
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Exceptional customer service
- Relationship building
- Flexible schedule
- Upselling
- Merchandise display
Timeline
Sales Associate
Fusion Cabinet Company
10.2025 - Current
Receptionist
Robs Landscaping LLC
01.2020 - 10.2025
Front of House Employee
Olive Garden
09.2017 - 03.2020
Director of Sales
Liberty Inn Hotel
05.2010 - 08.2017
High School Diploma -
MT. Tahoma