Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Bethanie Hicks

Kalispell,MT

Overview

6
6
years of professional experience
3
3
years of post-secondary education
3
3
Certifications

Work History

CSA for American Airlines

G2 Secure
Kalispell, Montana
7 2024 - Current
  • Connected with customers by listening to concerns and answering questions.
  • Helped with wheelchair assistance when needed.
  • Helped with issues when plans changed for customers.
  • Maintained clean and organized work environment to ensure customer safety.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Responded proactively and positively to rapid change.

Shop Worker

Axmen Recycling
Missoula, Montana
04.2019 - 03.2023
  • Collaborated with store manager to develop strategies for achieving sales and profit goals
  • Implemented training processes for newly hired employees and supervised them
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy
  • Maintained orderly and clean work areas for maximum productivity
  • Unloaded and stacked materials by raising and lowering lifting devices
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.

Package Sorter

Amazon
Salt Lake City, Utah
03.2022 - 05.2022
  • Monitored outgoing packages for proper labels and accurate address information
  • Completed daily orders with expert picking and packing of shipments
  • Protected materials for transport by correctly packaging products in boxes and crates.

Cashier

JCPenney
Missoula, Montana
08.2018 - 04.2019
  • Helped customers find specific products, answered questions and offered product advice
  • Operated the cash register, collected payments and provided accurate change
  • Trained new team members in cash register operation, stock procedures and customer services
  • Helped with purchases, locating items and signing up for rewards programs.

Education

Bachelor of Science - Aviation Management

Utah Valley University
Orem, UT
08.2021 - Current

Skills

Goal-Oriented

Performance Tracking

Strong Work Ethic

Patience and Tolerance

Customer Service

Multitasking

Certification

Forklift certified, Axmen Recycling - 07/2021 - Current

References

References upon request.

Timeline

Package Sorter

Amazon
03.2022 - 05.2022

Bachelor of Science - Aviation Management

Utah Valley University
08.2021 - Current

Shop Worker

Axmen Recycling
04.2019 - 03.2023

Cashier

JCPenney
08.2018 - 04.2019

CSA for American Airlines

G2 Secure
7 2024 - Current
Forklift certified, Axmen Recycling - 07/2021 - Current
Private Pilots License - 06/2024
CSA Certifications - 08/2024

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Bethanie Hicks