Bethanie White
New Albany,IN
Summary
Professional registrar with strong background in managing vital records and ensuring regulatory compliance. Known for accuracy and confidentiality in handling sensitive information. Reliable team player who adapts to changing needs and collaborates effectively. Proficient in data entry, record management, and communication.
Overview
27
27
years of professional experience
Work History
Birth Registrar
Baptist Health Floyd
New Albany, IN
09.2020 - Current
- Registered births in compliance with state regulations and hospital policies.
- Maintained accurate records and documentation for newborns and parents.
- Collaborated with medical staff to ensure timely completion of birth certificates.
- Assisted families in navigating the registration process and answering inquiries.
- Conducted training sessions for new staff on registration procedures and systems.
- Streamlined registration workflows to enhance efficiency and reduce processing times.
- Led initiatives to improve communication between departments regarding birth registrations.
- Efficiently resolved discrepancies or issues related to incomplete or incorrect information provided during the registration process.
- Established strong relationships with local government offices to expedite processing times for required paperwork.
- Exceeded performance expectations consistently by maintaining a strong attention to detail when processing registrations.
- Maintained HIPAA compliance with patient medical records and personal health information.
- Enhanced communication with medical staff for smoother birth registration processes.
- Provided excellent customer service to parents during the registration process, ensuring all questions were answered thoroughly.
- Reduced errors in documentation through careful proofreading and verification of entered data against source documents.
- Verified paperwork accuracy and checked for completion prior to processing.
Money Center Associate
Walmart
Clarksville, IN
10.2019 - 10.2020
- Processed customer transactions accurately using point-of-sale systems.
- Maintained cash drawer integrity through regular reconciliations.
- Assisted customers with financial services, ensuring satisfaction and compliance.
- Collaborated with team members to streamline workflow and reduce wait times.
- Trained new associates on money center operations and customer service protocols.
- Resolved customer inquiries and issues promptly, fostering positive relationships.
- Answered department phone calls.
- Maintained security protocols, ensuring the safety of customer information and financial assets.
- Handled wire transfers accurately, ensuring timely completion of both domestic and international transactions.
- Enhanced customer satisfaction by efficiently handling cash transactions and providing accurate account information.
Birth Registrar
Clark Memorial Hospital
Jeffersonville, IN
10.1999 - 09.2019
- Implemented quality control measures to ensure accuracy of birth data entry.
- Assisted families with obtaining copies of vital records, including birth certificates and social security cards, in a timely manner.
- .Received recognition from supervisors for exceptional accuracy in maintaining patient records and overall performance as a Birth Registrar.
- Conducted regular audits on birth records to maintain compliance with state regulations and requirements.
- Collaborated closely with hospital staff to ensure accurate reporting of newborn statistics.
- Developed and implemented efficient filing systems for easy retrieval of documents and records.
- Maintained strict confidentiality of sensitive information while handling patient records and documents.
- Managed high volumes of work efficiently by prioritizing tasks based on urgency and importance.
- Greeted every guest with personable approach and provided knowledgeable service.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed incoming calls and directed to appropriate department.
- Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.
- Maintained rapport with physicians, nurse,s and other healthcare personnel.
- Managed inventory levels of office supplies, ensuring adequate stock was available at all times for efficient unit operations.
- Maintained patient confidentiality in line with HIPAA regulations.
- Demonstrated flexibility in adjusting work hours to meet fluctuating demands of the unit, ensuring coverage during both peak times and staff shortages.
- Maintained current and accurate medical records for patients.
- Transcribed doctors' medication orders, lab test requests, and care plans.
- Served as a liaison between the unit secretary team and other departments within the hospital, fostering strong working relationships that benefited overall facility function.
Education
High School Diploma -
Charlestown High School
Charlestown, IN06-1996
Skills
- Patience and tolerance
- Professionalism and integrity
- Medical terminology
- Accuracy and precision
- Maintaining documents and records
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent communication
- Critical thinking
- HIPAA compliance
- Task prioritization
- Computer literacy
- Adaptability
Timeline
Birth Registrar
Baptist Health Floyd
09.2020 - Current
Money Center Associate
Walmart
10.2019 - 10.2020
Birth Registrar
Clark Memorial Hospital
10.1999 - 09.2019
High School Diploma -
Charlestown High School