Shannon Koziatek

• Completing the live birth certificates for all births according to Indiana state laws.Coordinated effectively with other departments involved in the post-birth care process, such as Social Security Administration representatives or adoption agencies if necessary.
• Assisted families with obtaining copies of vital records, including birth certificates and social security cards, in a timely manner.
• Provided excellent customer service to parents during the registration process, ensuring all questions were answered thoroughly.
• Established strong relationships with local government offices to expedite processing times for required paperwork.
• Educated new parents about the importance of registering their child''s birth within mandated timeframes for legal purposes.
• Verified paperwork accuracy and checked for completion prior to processing.

My job also includes many offers responsibilities. I am responsible for updating names into Epic once the baby is discharged. I do all the ordering for our unit, which includes Labor and Delivery, Mother Baby, and nursery. Along with ordering from all of our vendors, I also order from Staples and Grainger. The ordering also includes all paper forms, brochures, and books. I also pay our unit's invoices. For parents that are interested in childbirth classes, I am responsible for signing them up for our online program and giving tours of our unit to those parents that are interested. I also have the pleasure of signing up newborns for Imagination Library. Daily call sheets are completed before I leave every day.