Bethanny McLane

• Led team of Cadence analysts supporting approximately 185 ambulatory clinics.
• Lead all projects related to Scheduling/Registration, Template/Visit Type build, Access, Referrals, Workqueues and MyChart/Online Scheduling
• Analyzed, developed, and implemented front desk workflows tailored to specialties.
• Developed and updated Epic classroom content for onboarding.
• Managed multiple concurrent projects.
• Support the prep and implementation of Epic and support Epic upgrades and enhancements
• Credentialed Trainer in Patient Access

• Subject matter expert in designing templates for strategic access initiatives.
• Offer consultative support for slot utilization optimization across departments.
• Oversee all development in POC related to Cadence, MyChart, and Referrals.
• Directed efforts to enhance and standardize scheduling, check-in/out procedures, referrals, and other patient access workflows.

• Team member in a hospital-wide access initiative focusing on maximizing physician capacity, access reporting, service level agreements, and digital access
• Co-led the Patient Access Supervisor Committee.
• Managed numerous projects from inception to completion, focusing on priorities and task assignment.
• Conducted Kaizen events to streamline processes and optimize resource allocation.

• Assisted the Medical Director with coordination of meetings, agenda development, and organization of programmatic events
• With a team effort, assisted in the development of the programs clinical model, referral mapping tool, symptom assessment tool, and provider resource tools
• Organized events for multiple program retreats.
• Supported research projects through IRB approval, workflow management, survey creation, and data entry.

Managed operations for clinic's satellite campus.

Evaluated surgical outcomes, patient satisfaction, and efficacy.

Executed pre-operative and post-operative surgery tasks.

Aided physician in diagnostic and surgical procedures, such as prepping patient, handling instruments and maintaining documentation.