Bethany Beatty
San Diego,CA
Summary
Dynamic and dependable professional with a strong work ethic, honed at Starbucks, where I excelled in customer service and food safety. A collaborative team player, I effectively managed high-pressure situations while ensuring customer satisfaction and operational excellence. Proven ability to innovate and problem-solve, enhancing service delivery and efficiency.
Overview
1
1
Language
8
8
years of professional experience
Work History
Psychology Student
UCSD, SRJC
San Diego, California
09.2024 - Current
- Collected research data using surveys, observation notes, and interview forms.
- Presented research at a conference, winning the first-place award for both quality and graphical representation
- Recorded confidential case notes following UCSD and SRJC privacy standards.
- Created visuals such as charts and graphs depicting the results of experiments conducted.
- Assisted in conducting psychological experiments by preparing materials, setting up equipment, and collecting data.
Barista
Starbucks
02.2022 - Current
- Memorized beverage options to effectively meet diverse customer preferences.
- Implemented safe food handling practices to ensure compliance with health regulations.
- Sanitized food prep areas and items to maintain health and safety standards.
- Restocked counter and service areas according to customer demand and staff input.
- Upheld standards of conduct and service in alignment with company values.
- Concluded daily operations by adhering to cleanliness protocols set by the company.
- Pursued academic studies to enhance skills and expertise.
Hostess
Pub Republic
05.2021 - 01.2022
- Reason for leaving: Desire for more organization and structure
- Seated patrons based on preferences to ensure satisfaction and comfort during their visit
- Processed customer transactions with accuracy and speed, enhancing overall customer experience
- Assisted in bussing tables and serving food during busy shifts, contributing to seamless service flow
- Handled pre-ordered meals on Doordash, Petaluma Food Taxi, Chownow, and via Call ins
- Completed training program for HarborTouch system
- Ensured bathrooms were stocked with necessary supplies and kitchen
Kohl's Associate
Kohl's
Petaluma
10.2020 - 01.2021
- Managed customer checkout, returns, cash, and credit operations to ensure smooth transactions.
- Sold the value of credits and rewards programs
- Restocked shelves and merchandised products to maintain appealing store presentation.
- Conducted inventory management with accuracy
- Left position due to seasonal employment
Pet Tech
Fit'n'Furry
Petaluma
06.2018 - 06.2020
- Reason for leaving: Laid off due to covid (all part time employees were laid off)
- Maintained highest standards of health, feeding, watering, and exercise for animals, ensuring their well-being
- Cleaned facility and kennel, upholding hygiene and safety standards for animal care
- Facilitated customer check-in and check-out, addressing unique requests to enhance customer satisfaction
- Cared for both animal and human customers
Education
Undergrad Senior Year - Psychology
UCSD
9500 Gilman Drive, La Jolla, CA 9209309-2026
Associate of Arts -
Santa Rosa Junior College
Santa Rosa, CA06-2026
High School Diploma -
Casa Grande
Petaluma07-2022
Skills
- Customer focus
- Thrives in fast-paced environments
- Dependable, reliable, and punctual
- Team player
- Innovative problem solving
- Strong work ethic
Outside Activities
I have ridden horseback since first grade, winning multiple awards in competitions. I continue this sport on the UCSD equestrian team. I am knowledgeable about animals from my first job and have extensive equine knowledge. I also am able to speak a good amount of conversational Spanish after studying it all four years of high school and into college.
Languages
Spanish
Limited
References
- Eugene- Starbucks, Store Manager: (707) 494-3421
- Jaqueline- Starbucks, Shift Supervisor (951) 503-3740
- Josey- Starbucks, Shift Supervisor: (707) 755-0582
- Gary- Pub Republic, Manager: (707) 477-0712
- Cera- Fit’n’Furry, Manager: (808) 222-3610
- Grant and Marci Garl- Fit’n’Furry, Owners: (707)-338-7767, (707)-721-4100
Timeline
Psychology Student
UCSD, SRJC
09.2024 - Current
Barista
Starbucks
02.2022 - Current
Hostess
Pub Republic
05.2021 - 01.2022
Kohl's Associate
Kohl's
10.2020 - 01.2021
Pet Tech
Fit'n'Furry
06.2018 - 06.2020
Undergrad Senior Year - Psychology
UCSD
Associate of Arts -
Santa Rosa Junior College
High School Diploma -
Casa Grande