Bethany Caraballo
Torrington,CT
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
6
6
years of professional experience
Work History
Packer/Picker Packer
Van Engelen
10.2023 - Current
- Collaborated with team members to achieve daily goals and meet company objectives.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Inspected items to identify discrepancies and damages and reported to supervisor.
- Completed daily orders with expert picking and packing of shipments.
- Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
Server/Bartender
Triple A Dinner
09.2021 - 08.2023
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Home Health Aide
CareCo
10.2019 - 08.2021
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Assisted disabled clients to support independence and well-being.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness.
- Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
Crew Member
Dunkin' Donuts
09.2017 - 03.2019
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Assisted other team members to achieve goals.
- Trained new team members on procedures, customer service, and sales techniques.
Education
High School Diploma -
Middletown High School
Middletown, CT06.2002
Skills
- Product Packaging
- Product Organization
- Product Inspection
- Food Delivery
- Safe Food Handling
- Food Sales and Promotion
- Wine Pairings
- Cash Handling
- Food Safety Understanding
- Wine Service
- Suggestive Selling
- Medication Administration
- Care Plan Assessment
- Patient Transportation
- Medication Organization
- Customer Engagement
- Customer Service
- Drive-Thru Operations
- Cooking
- Telephone Etiquette
Timeline
Packer/Picker Packer
Van Engelen
10.2023 - Current
Server/Bartender
Triple A Dinner
09.2021 - 08.2023
Home Health Aide
CareCo
10.2019 - 08.2021
Crew Member
Dunkin' Donuts
09.2017 - 03.2019
High School Diploma -
Middletown High School
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