Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Miguel Diaz

New Haven,CT

Summary

Reliable Labor Worker comfortable handling physically demanding tasks across long shifts and through problematic weather conditions. Proven resourcefulness and handling of difficult labor projects. Juggles multiple tasks to keep assignment timelines on schedule. Established reputation for punctuality and dedicated work ethic.

Overview

18
18
years of professional experience

Work History

Packer/Picker Packer

Amazon.com Fulfillment Center
North Haven, CT
11.2019 - Current
  • Unloaded and loaded trucks with merchandise for distribution.
  • Organized inventory in the warehouse according to established procedures.
  • Inspected packages for accuracy and completeness before shipping.

Owner/Operator Manager

Mick Dogs LLC
New Haven, CT
09.2016 - 09.2019
  • Developed business plan and budget to maximize profitability.
  • Analyzed market trends and customer feedback to identify opportunities for growth.
  • Managed daily operations of the business, including staff, sales, inventory, and accounting.
  • Created marketing strategies to drive revenue and increase brand visibility.
  • Oversaw hiring process for new employees, from recruiting to onboarding training.
  • Conducted regular performance reviews of staff members to ensure efficiency and productivity goals were met.
  • Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
  • Monitored financial performance of the business on a weekly basis to ensure fiscal responsibility.

Delivery Driver/Kitchen Staff Member

Wah Chun
New Haven, CT
06.2011 - 06.2015
  • Received daily delivery instructions and route assignments from dispatch.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Maintained accurate records of goods delivered and collected payments as required.
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.
  • Provided excellent customer service by answering inquiries about products or services being delivered.

Cashier/kitchen/drive Thru

McDonald's
New Haven, CT
10.2006 - 08.2014
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer inquiries regarding store policies and procedures.
  • Stocked shelves with merchandise when needed.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Ensured compliance with all safety regulations within the store environment.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.

Education

GED -

Adult Education
New Haven CT
06-2020

Course - Food Protection

ServSafe
New London, CT
04-2016

Skills

  • Equipment Inspection
  • Supply Management
  • Product Inspection
  • Production Line Monitoring

Languages

English
Professional
Spanish
Professional

Timeline

Packer/Picker Packer

Amazon.com Fulfillment Center
11.2019 - Current

Owner/Operator Manager

Mick Dogs LLC
09.2016 - 09.2019

Delivery Driver/Kitchen Staff Member

Wah Chun
06.2011 - 06.2015

Cashier/kitchen/drive Thru

McDonald's
10.2006 - 08.2014

GED -

Adult Education

Course - Food Protection

ServSafe
Miguel Diaz