Bethany Castro
Irving,TX
Summary
Personal and dedicated professional with extensive experience in customer service. Solid team player with an upbeat, positive attitude, and a quick learner. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed, and process optimization. Articulate, enthusiastic, and result-oriented with a demonstrated passion for building relationships, cultivating partnerships, and growing businesses.
Overview
4
4
years of professional experience
Work History
Marketing Intern
Professional Bull Riders (PBR)
2023.06 - 2023.08
- Assisted in creating written, video and image content for marketing channels.
- Sat with marketing team members to learn new tasks and determine best tactics for solving challenges.
- Participated in brainstorming meetings to develop marketing collateral.
- Shadowed meetings and observed marketing director to grow professional experience.
- Photographed high-quality images for various print and digital projects.
SALES ASSOCIATE
Red Raider Outfitters
2020.08 - 2021.03
- Responsible for taking care of customers
- Set and enhanced program schedules to meet expected demands and enhance sales
- Maintained up-to-date knowledge of store policies regarding payments,returns, and exchanges
- Improved group and individual behavior with positive management strategies
SWIM INSTRUCTOR
British Swim School
2019.06 - 2020.02
- Help swimmers gain confidence in the water
- Plan and deliver lessons that are unique to each individual
- Identify swimmer's abilities and encourage them to gain their full potential
- Promote swimmers to get out of their comfort zone and encourage pushing
Education
Master of Arts - Advertising
Texas Tech University
Lubbock, TX08.2024
High School Diploma -
Macarthur High School
Irving, TX06.2020
Skills
- Content Development
- Leadership
- Time management
- Creativity
- Social Media engagement
- Works well with technology
- Adaptivity
- Great Communication skills
- Problem Solving
- Trend Analysis
Timeline
Marketing Intern
Professional Bull Riders (PBR)
2023.06 - 2023.08
SALES ASSOCIATE
Red Raider Outfitters
2020.08 - 2021.03
SWIM INSTRUCTOR
British Swim School
2019.06 - 2020.02
Master of Arts - Advertising
Texas Tech University
High School Diploma -
Macarthur High School
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