Bethany Crawford
Providence,RI
Summary
Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.
Overview
4
4
years of professional experience
Work History
Server, Customer Service
Crepe Corner
08.2023 - 09.2024
- I greeted and sat customers, taking their orders and ensuring the dining experience went as smoothly and pleasantly as possible.
- Kept the store clean and restocked.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Customer Service
RI Riddle Room
04.2022 - 05.2024
- Operated and curated escape room experiences, ensuring excellent customer service.
- Resolved customer service issues quickly and effectively.
- Involved in sales and scheduling of events.
Customer Service, Food Service
Chipotle
07.2021 - 04.2022
- Prepared orders for customers in a timely manner.
- Addressed customer complaints as they arose.
- Responsible for ensuring the cleanliness of the store and preparation area.
- Responsible for restocking the preparation area to ensure the efficiency of kitchen operations.
Customer Service, Food Service
Jersey Mike’s Subs
07.2020 - 04.2021
- Made orders for customers in a timely manner, kept the customers happy and helped run the line efficiently
- Kept the store clean and organized in the process
Education
Class of 2020 - Theatre Major
Beacon Charter High School for the Arts
Woonsocket, RI05.2020
Running Start Student - Engineering Major
CCRI Flanagan Campus
Lincoln, RI05.2020
General Studies
University of Rhode Island
Kingston, RISkills
- Team member support
- Daily specials memorization
- Food inspection
- Hostess support
- Table resetting
- Customer Service
- Problem Resolution
Accomplishments
- High Honor Roll, 2016-2020, Class Rank No. 2, GPA 4.2
- Dean’s List, 2021, Fall Semester, URI
Timeline
Server, Customer Service
Crepe Corner
08.2023 - 09.2024
Customer Service
RI Riddle Room
04.2022 - 05.2024
Customer Service, Food Service
Chipotle
07.2021 - 04.2022
Customer Service, Food Service
Jersey Mike’s Subs
07.2020 - 04.2021
Class of 2020 - Theatre Major
Beacon Charter High School for the Arts
Running Start Student - Engineering Major
CCRI Flanagan Campus
General Studies
University of Rhode Island
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