Bethany Decker
Carlisle,PA
Summary
Dynamic Juvenile Probation Officer with a proven track record at York County Probation Services, adept at developing individualized case plans and conducting thorough risk assessments. Known for exceptional communication and leadership skills, I effectively guide clients towards compliance and rehabilitation, ensuring a safer community through strategic interventions and collaborative partnerships.
Overview
7
7
years of professional experience
Work History
Juvenile Probation Officer
York County Probation Services
York , PA
02.2023 - Current
- Conducted regular home visits, office meetings, and field checks on clients.
- Establish strong connections and rapport with clients.
- Attended professional development trainings and seminars to stay up to date on current practices in the field.
- Educate clients about the consequences of violating the terms of their supervised release.
- Monitor client activities, such as drug testing, job searches, educational programs, and social services.
- Provide guidance and assistance to clients in finding employment, housing, and other necessary resources.
- Spearheaded safety strategy and interventions to target specific issues.
- Develop and implement probation and aftercare plans to ensure compliance with court orders.
- Investigate allegations of violations of probation conditions by interviewing witnesses and obtaining evidence.
- Participate in court hearings regarding progress of the client throughout probation supervision.
- Maintained accurate records of client contacts, progress notes, program reviews, and case files.
- Coordinated with local service providers to provide additional support services for clients.
- Collaborated with law enforcement agencies to investigate criminal activity related to clients.
- Developing and implementing individualized case plans for juvenile offenders.
- Observed and recommended special community services opportunities to support offenders such as GVI (Group Violence Initiative).
- Prepared various behavior and incident reports.
Waitress
Momma Spriggs
Carlisle , PA
03.2023 - 02.2024
- Maintained a safe environment by implementing and enforcing safety measures for employees and restaurant guests.
- Assisted in seating guests at tables or booths.
- Established and maintained a favorable rapport with recurring customers through amicable conversations.
- Ensured customer satisfaction by periodically checking in throughout the meal service.
- Prepared checks accurately, and processed payments promptly.
- Replenished beverages when necessary.
- Bussed tables as needed during peak hours.
- Organized take-out orders efficiently according to customer requests.
- Adhered to all health codes set forth by local authorities regarding food preparation and storage.
- Assisted other waitstaff members during times of heavy customer traffic.
Waitress
Buffalo Wild Wings
Mechanicsburg, PA
01.2020 - 03.2022
- Assisted in seating guests at tables or booths.
- Checked back with customers throughout meal service to ensure satisfaction.
- Prepared checks accurately and processed payments promptly.
- Replenished beverages when necessary.
- Maintained a clean workstation by restocking supplies and wiping down counters.
- Assisted other waitstaff members during times of heavy customer traffic.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Provided excellent customer service by addressing any complaints or concerns promptly.
Server/ Bartender
The Tap Factory
Monongahela, PA
10.2021 - 02.2022
- Performed opening and closing duties, such as setting up the dining area and restocking supplies.
- Assisted in training new servers.
- Delivered food orders promptly and courteously.
- Communicated effectively with kitchen staff regarding customer allergies, or special requests.
- Provided excellent customer service to ensure satisfaction.
- Maintained records of transactions made during the shift, as required by law or company policy.
- Took orders from customers accurately, and in a timely manner.
- Stay informed about daily specials, new menu items, and promotions.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Undergraduate Student Internship
John Bowman; ATF
Harrisburg, PA
06.2020 - 08.2020
- Utilized attentive listening techniques to evaluate conversations occurring in correctional facilities.
- Acquired a comprehensive understanding of the office layout and evidence storage facilities, in preparation for courtroom responsibilities.
- Utilized testing techniques to evaluate the quality of narcotics.
- Analyzed comprehensive case files and evaluated visual documentation.
- Acquired hands-on skills through an enjoyable internship.
- Looking forward to expanding my knowledge and exploring new career possibilities.
Waitress
T.J. Rockwells
Mechanicsburg, PA
06.2018 - 08.2019
- Enforced safety guidelines for employees and patrons of the restaurant.
- Checked back with customers throughout the meal service to ensure satisfaction.
- Prepared checks accurately, and processed payments promptly.
- Replenished beverages when necessary.
- Maintained a clean workstation by restocking supplies, wiping down counters.
- Served alcoholic beverages responsibly, in accordance with state laws.
- I answered questions about menu items, ingredients, and pricing.
Waitress
Allenberry Resort
Boiling Springs, PA
10.2018 - 07.2019
- Communicated daily specials to customers.
- Enforced safety guidelines for employees and patrons of the restaurant.
- Assisted in seating guests at tables or booths.
- Developed positive relationships with regular customers through friendly conversation.
- Checked back with customers throughout the meal service to ensure satisfaction.
- Demonstrated knowledge of wine selection, pairings, and vintages.
- Prepared checks accurately, and processed payments promptly.
- Maintained a clean workstation by restocking supplies, wiping down counters.
- Adhered to all health codes set forth by local authorities regarding food preparation and storage.
- Served alcoholic beverages responsibly, in accordance with state laws.
- I answered questions about menu items, ingredients, and pricing.
Education
Bachelor of Science: Criminal Justice - Criminal Justice
California University of Pennsylvania
12.2021
Boiling Spring High School
06.2018
Skills
- Hardworking
- Accurate money handling
- Time management
- Leadership
- Communication
- Adaptability
- Organization
- Public speaking
- Customer service
- Cultural competency
- Legal knowledge
- Behavioral assessment
- Policy enforcement
- Motivational interviewing
- Attention to Detail
- Self-motivation
- Written communication
- Team Collaboration
- Professionalism
- Court procedures
- Professional demeanor
- Firearm Basic Training
- Excellent communication
- Problem-solving abilities
- Goal Setting
- Juvenile diversion programs (GVI)
- Risk and needs assessments
- Child abuse clearance
- Interstate compact familiarity
- First aid training
- Court report documentation
- Juvenile justice system
Accomplishments
- Dean's list throughout collegiate career
- PSAC scholar athlete throughout my time as a collegiate athlete
- Member of the National College Athlete Honors Society - CHI ALPHA SIGMA
- Awarded the GVI/VIU position - managing a high-risk caseload in a specialty unit. Additionally, this position is partnered with the York City Police Department's Violence Intervention Unit, which is focused on Narcotics and Firearms.
Timeline
Waitress
Momma Spriggs
03.2023 - 02.2024
Juvenile Probation Officer
York County Probation Services
02.2023 - Current
Server/ Bartender
The Tap Factory
10.2021 - 02.2022
Undergraduate Student Internship
John Bowman; ATF
06.2020 - 08.2020
Waitress
Buffalo Wild Wings
01.2020 - 03.2022
Waitress
Allenberry Resort
10.2018 - 07.2019
Waitress
T.J. Rockwells
06.2018 - 08.2019
Bachelor of Science: Criminal Justice - Criminal Justice
California University of Pennsylvania
Boiling Spring High School
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