Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Madeline Hayden

Auburn,NH

Summary

Dynamic criminal justice professional with extensive experience in investigative case analysis, evidence-based reporting, and risk assessment. Expertise in collaborating effectively with prosecutors, attorneys, and law enforcement to ensure thorough case evaluations. Proficient in analyzing complex case data to identify critical patterns and potential risks while upholding the highest standards of integrity. Recognized for reliability and adaptability in fast-paced environments, consistently delivering results that support justice and public safety.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Juvenile Probation Officer

State of New Hampshire
Londonderry, NH
09.2023 - Current
  • Executed comprehensive risk assessments by analyzing behavior patterns and compliance history to identify potential risk factors.
  • Prepared detailed assessments relied upon by attorneys and the court for adjudications and sentencing decisions.
  • Maintained documentation standards to support compliance with case requirements.
  • Maintained regular communication with youth and families to support their needs and well-being.
  • Engaged with prosecutors, defense counsel, and judges to ensure effective support for juvenile court processes.
  • Collaborate with law enforcement, social services and community organizations.
  • Respond to crisis situations and manage conflict
  • Provide professional recommendations following assessment completion.
  • Coordinated with law enforcement and social services to address juvenile needs effectively.

Family Intervention Specialist

NINH
Hooksett, NH
01.2023 - 09.2023
  • Oversaw a case load of 10 clients, delivering intensive support to youth and families in areas of emotional regulation, parenting skills, and communication techniques. Documented session notes promptly after each meeting. Ensured client records were accurate and current.
  • Developed individualized intervention plans to support families in crisis situations.
  • Facilitated family meetings to enhance communication and conflict resolution skills.
  • Coordinated with community resources to connect families with essential services.
  • Evaluated progress of intervention strategies, adjusting approaches as needed for effectiveness.
  • Provided crisis management support during high-stress situations, ensuring safety and stability.
  • Enhanced communication skills among family members by facilitating open discussions and teaching active listening techniques.

Police Officer

NHSP
Concord, NH
05.2022 - 01.2023
  • NHSP as a police officer at the State Office Complex where the New Hampshire Hospital is. The duties are maintaining the safety of staff and patients. The majority of our calls require us to oversee mentally ill individuals. Also tend to emergency calls throughout the campus and help maintain the general safety of the campus as a whole.
  • Enforced laws and regulations, ensuring community safety and compliance.
  • Conducted thorough investigations on criminal offenses, gathering evidence and interviewing witnesses.
  • Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
  • Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
  • Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
  • Answered emergency calls for help from citizens and business owners.
  • Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
  • Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.

Camp Counselor

Biddeford Recreation
Biddeford, ME
12.2018 - 04.2022
  • Monitored children's activities to ensure safety at all times. Organized and implemented creative craft ideas. Provided support to children facing challenges. Responded effectively to emergency situations.
  • Trained and mentored junior counselors in effective leadership and conflict resolution strategies.
  • Facilitated communication between parents and staff regarding camper progress and concerns.
  • Organized team-building exercises that fostered collaboration among campers, enhancing group dynamics.
  • Worked with children of varying age, interest, skill, and developmental levels.

Camp Director

Biddeford Recreation
Biddeford, ME
05.2021 - 09.2021
  • Oversaw scheduling of recreational activities to enhance participant engagement. Managed staff to ensure smooth operation of programs. Addressed emergencies promptly to maintain safety. Engaged with parents to foster strong community relationships.
  • Oversaw daily operations, ensuring compliance with safety regulations and policies.
  • Oversaw team of counselors and support team members.
  • Addressed disciplinary issues among campers fairly and consistently, creating an atmosphere of respect and accountability within the camp community.
  • Supervised, guided and assisted students during crafts, art projects, games and other activities to provide developmental stimulation.
  • Communicated with parents, staff and teachers regarding children or program issues.

Education

Bachelor's degree - Criminology

University of Southern Maine
Portland, ME
01.2022

Skills

  • Communication skills
  • Law Enforcement
  • Writing Skills
  • Case Management
  • Crisis Intervention
  • Mental health awareness
  • Individualized service planning
  • Professional boundaries
  • Restorative justice practices
  • Report drafting

Certification

  • Certified Juvenile Probation Parole Officer
  • Therapeutic Crisis Intervention Certification
  • CPR Certification
  • First Aid Certification
  • Certified CANS Assessor

Interests

  • Gym Workouts
  • Team Sports
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Running
  • Hiking

Timeline

Juvenile Probation Officer

State of New Hampshire
09.2023 - Current

Family Intervention Specialist

NINH
01.2023 - 09.2023

Police Officer

NHSP
05.2022 - 01.2023

Camp Director

Biddeford Recreation
05.2021 - 09.2021

Camp Counselor

Biddeford Recreation
12.2018 - 04.2022

Bachelor's degree - Criminology

University of Southern Maine