Bethany Dominguez
San Antonio,TX
Summary
Experienced with managing sales territories and delivering impactful training programs. Utilizes strategic planning and relationship-building to drive growth and team success. Knowledge of market dynamics and training methodologies to enhance performance and customer satisfaction. Resourceful manager with proven track record in sales training and territory management. Spearheaded regional training programs that enhanced performance and customer satisfaction. Demonstrated proficiency in strategic planning and relationship-building to foster growth and team success.
Overview
16
16
years of professional experience
Work History
Territory Manager Sales Trainer
CVS Pharmacy Health
San Antonio, TX
11.2011 - 09.2025
- Training and mentoring managers throughout district on how to strategically manage business, and demonstrate principles, techniques, procedures, and methods of sales strategy.
- Develop and execute on-boarding program for training new hires with customer experience values, product knowledge, and sales strategies.
- Led sales strategies to enhance revenue growth and market share.
- Mentored team members to improve sales techniques and customer engagement.
- Developed and implemented training programs to enhance employee performance and engagement.
- Collaborated with department heads to identify training needs and skill gaps across teams.
- Implemented data-driven decision making, enhancing overall retail marketing effectiveness.
- Evaluated team performance and provided constructive feedback, promoting a culture of continuous improvement in retail merchandising.
- Evaluated training effectiveness through feedback surveys, adjusting programs for continuous improvement.
- Established metrics to measure training impact on productivity and employee satisfaction levels.
- Streamlined onboarding processes, improving new hire integration and reducing ramp-up time.
Store Manager of Operations
CVS Pharmacy Health
11.2009 - 09.2025
- Multiple level manager with a diverse set of leadership skills honed in a fast-paced, ever changing environment.
- Responsible for revenue generation and analyzing sales numbers meeting and exceeding goals.
- Made substantial contribution in boosting store sales by 6% in 2017, and highest growth in SouthWest area by 22%.
- Responsible for Human Resources management and all aspects of hiring, recruiting, scheduling, orientation, retention and associated services with a high track record of low turn over.
- Responsible for coaching team members with safety and loss prevention.
- Led daily store operations, ensuring efficient workflow and high standards of customer service.
- Developed and implemented training programs to enhance team performance and productivity.
- Coordinated with vendors to optimize product selection and maintain stock levels.
- Conducted regular performance evaluations, providing feedback to foster employee growth.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Coordinated with regional management on strategic planning initiatives aimed at improving store performance within the district or territory as a whole.
- Facilitated open communication channels between staff members and upper management by conducting regular team meetings, fostering transparency in decision-making processes.
- Optimized staff scheduling to accommodate peak business periods without compromising quality of service or employee satisfaction.
- Conducted regular audits of all store departments to ensure adherence to operational standards and identify areas requiring attention or improvement.
- Mentored employees for professional growth, fostering a positive work culture that encouraged collaboration and teamwork.
- Led training sessions for staff members on new product offerings, operational procedures, and customer service techniques to ensure the highest level of performance in every aspect of the business.
Education
Bachelor of Science - Business Administration And Management
Colorado Technical University
Colorado Springs, CO10.2029
Skills
- Results driven, thrives on personal accountability to achieve shared and personal goals
- Expertise in all aspects of cost, labor and scheduling management techniques
- Highly skilled in customer service and employee relations
- Strong interpersonal skills, used to build positive and powerful relationships
- Experienced with live training orientation of small and large groups
- Demonstrates personal excellence, and acts with integrity
- Excel, KeyNote, PowerPoint, Pages, Word, and others
- Drives innovation and reorganization to find root cause for change
- Significantly impacts and influences employees and customers
- Sales coaching
- Territory expansion
- Sales team training
SUMMARY OF QUALIFICATIONS
- Over 10 years’ experience in the field of sales management. Training development and execution for new managers and recurring training program for existing staff.
- Responsible for Human Resources management and all aspects of hiring, recruiting, scheduling, orientation, retention and associated services
- Administrative duties including budgeting reports, ordering supplies and analysis of of profitability documents
Timeline
Territory Manager Sales Trainer
CVS Pharmacy Health
11.2011 - 09.2025
Store Manager of Operations
CVS Pharmacy Health
11.2009 - 09.2025
Bachelor of Science - Business Administration And Management
Colorado Technical University