Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
CustomerServiceRepresentative

Bethany Engel

Live Oak,TX

Summary

Highly skilled management professional with a strong focus on overseeing daily operations and ensuring seamless shift transitions. Demonstrates a proven ability to collaborate effectively with teams and achieve results while reliably adapting to changing needs. Recognized for expertise in conflict resolution and staff training, valued for reliability and flexibility.

Overview

9
9
years of professional experience

Work History

Signal Operation Specialist

Military
09.2022 - Current
  • Participated in and supported military operations, including combat, training, humanitarian, and disaster relief missions
  • Operated, maintained, and repaired critical equipment, performing technical and support activities
  • Input J6 tickets and effectively communicated success rates to the chain of command
  • Developed AVD PowerPoint presentations to simplify the introduction and installation processes for new systems
  • Conducted quarterly inventory of HHD radio equipment and performed annual PMCS of field operation capabilities
  • Set up various operating radio systems and facilitated CIK installation and transport
  • Troubleshot WiFi and network connectivity issues, ensuring optimal operational efficiency
  • Created a comprehensive document with step-by-step instructions for VSAT setup

Store Manager

All American Car Wash
07.2023 - 08.2023
  • Managed automated and manual car wash procedures, ensuring quality and customer satisfaction
  • Troubleshot and resolved issues professionally, maintaining a high level of service
  • Provided preventative maintenance suggestions to vehicle owners, enhancing customer trust and satisfaction
  • Utilized knowledge of car washing equipment, basic electronics, and plumbing for efficient operations
  • Met the demands of multiple customers in a fast-paced environment while motivating team members and boosting morale
  • Demonstrated strong communication and organizational skills, keeping track of sales goals and marketing metrics
  • Maintained a healthy work environment, promoting safety and wellbeing among staff and customers

Warehouse Associate

Sam's Club
06.2020 - 06.2023
  • Organized stock and maintained inventory accuracy, ensuring a streamlined workflow
  • Inspected products for defects and damages to uphold quality standards
  • Examined ingoing and outgoing shipments, verifying accuracy and compliance with company policies
  • Efficiently organized warehouse space to enhance operational efficiency
  • Received, unloaded, and placed incoming inventory items appropriately to maintain optimal stock levels
  • Checked, verified, and filled customer invoices, ensuring accuracy in processing
  • Abided by all company safety and hygiene regulations, contributing to a safe working environment
  • Provided innovative ideas to improve or optimize warehousing procedures
  • Maintained a clean and organized warehouse daily, promoting efficiency and safety

Early Childhood Educator

Cornerstone Caregiving
06.2015 - 10.2020
  • Assisted children in developing appropriate eating, dressing, and toilet habits, fostering independence
  • Engaged students with intellectually stimulating activities, encouraging creativity and learning
  • Prepared healthy snacks and meals for students, ensuring dietary restrictions were met
  • Reported any accidents or unusual behavior to supervising staff and parents, ensuring child safety
  • Observed children for signs of developmental delays or behavioral issues, providing necessary support
  • Constantly supervised children, ensuring safety protocols were met at all times
  • Maintained regular communication with parents, providing and receiving feedback on child progress
  • Attended staff meetings to discuss the progress of children, contributing to team goals

Education

High School Diploma - undefined

Johnson High School
San Antonio, TX
05.2019

Skills

  • Systems Deployment
  • Software and Hardware Updates
  • Quality Assurance
  • Risk Assessment
  • Operational Enhancement
  • Troubleshooting
  • Management Collaboration
  • Microsoft Word
  • Equipment Repair
  • Plumbing

Additional Information

Military Security Clearance, Completed AIT for Signal Operation Specialist

Timeline

Store Manager

All American Car Wash
07.2023 - 08.2023

Signal Operation Specialist

Military
09.2022 - Current

Warehouse Associate

Sam's Club
06.2020 - 06.2023

Early Childhood Educator

Cornerstone Caregiving
06.2015 - 10.2020

High School Diploma - undefined

Johnson High School

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Bethany Engel