Open To Work
Bethany George
North English,IA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
2010
2010
years of post-secondary education
Work History
Assistant Account Manager
Allied Universal Security Services
Cedar Rapids, Iowa
12.2023 - Current
- Developed training materials for new team members on account processes.
- Monitored service delivery to ensure compliance with client expectations.
- Assisted Account Managers in managing client relationships and resolving customer service issues.
- Updated internal databases with current contact information for all key contacts within each account.
- Collaborated with colleagues across departments on a regular basis.
- Ensured compliance with company policies related to billing processes and procedures.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Recognized security risks to properly handle situations.
- Recruited, hired and trained new hires to optimize profitability.
- Reduced process lags by training employees on best practices and protocols.
- Assisted clients with service inquiries and account management tasks.
- Coordinated communication between clients and operational teams effectively.
- Maintained organized records of client interactions and service requests efficiently.
Education
English Valleys High School
North English, IASkills
- Client relationship management
- Account monitoring
- Service compliance
- Database management
- Training development
- Customer service
- Team collaboration
- Process optimization
- Risk management
- Communication skills
- Problem solving
- Attention to detail
- Time management
- Employee recruitment
- Conflict resolution
- Accounts receivable
- Business growth and retention
- Powerful negotiator
- Task prioritization
- Serve customers
- Multitasking
- Teamwork and collaboration
- Professionalism
- Multitasking Abilities
- Time management abilities
- Customer retention
- Team member motivation
- Customer feedback
- Written communication
- Effective communication
- Adaptability
- Adaptability and flexibility
- Active listening
- Excellent communication
- Problem-solving abilities
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteRemoteSalary Range
$65000/yr - $200000/yrTimeline
Assistant Account Manager
Allied Universal Security Services
12.2023 - Current
English Valleys High School