Summary
Overview
Work History
Education
Skills
Timeline
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Bethany Green

Columbus

Summary

Dynamic Lead VIP Flight Attendant with a strong work ethic at New Pacific Airlines, recognized for exceptional customer service and adept emergency management. Proven ability to enhance passenger satisfaction through attentive hospitality and effective communication, consistently achieving high performance ratings while ensuring compliance with FAA regulations.

A highly professional aviation service provider prepared to bring strong customer service acumen and safety compliance expertise to role. Known for fostering teamwork and delivering reliable service in dynamic environments. Skilled in conflict resolution and emergency response, consistently ensuring passenger satisfaction and safety.

Professional with experience in customer service and safety protocols, prepared for this role. Strong focus on teamwork and adaptability, ensuring smooth operations and exceptional passenger experiences. Skilled in conflict resolution, emergency response, and communication, with calm and approachable demeanor that fosters trust and cooperation among colleagues and passengers.

Overview

11
11
years of professional experience

Work History

Lead VIP Flight Attedant

New Pacific Airlines
07.2024 - Current
  • Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
  • Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
  • Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
  • Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
  • Contributed to company success by consistently achieving high performance ratings for customer service, teamwork, and punctuality.
  • Promoted brand reputation by exhibiting professionalism, friendliness, and attentiveness in every interaction with customers.

VIP Flight Attendant/Inflight Coordinantor/GSC

IAiero/SwiftAir
07.2018 - 04.2024
  • Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
  • Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
  • Supported team morale through effective communication skills that fostered cooperation among diverse crew members under various circumstances
  • Trained new flight attendants, equipping them with skills needed to maintain high service standards.
  • Collaborated with airport personnel to resolve boarding and disembarking delays, minimizing inconvenience to passengers.
  • Worked with team Nutritionist to prepare menu and order catering for each flight.

Lead VIP Flight Attendant

XtraAirways
09.2014 - 01.2018
  • Collaborated with fellow crew members to deliver a seamless travel experience for passengers on domestic and international flights.
  • Participated in regular training sessions to stay current on industry trends, evolving company policies, safety procedures, and customer service strategies.
  • Supported team morale through effective communication skills that fostered cooperation among diverse crew members under various circumstances.
  • Answered passenger questions and provided solutions to issues arising during flights.
  • Ensured safety and comfort of customers onboard aircraft.

Education

Bachelor of Accounting - Finance

University of Akron
Akron, OH
05-1995

Skills

  • Customer service
  • Strong work ethic
  • Attention to detail
  • First aid
  • Hospitality service expertise
  • Reliability and punctuality
  • Food and beverage service
  • Time management
  • Leadership qualities
  • Interpersonal communications
  • Emergency situations management
  • Problem-solving
  • FAA regulations

Timeline

Lead VIP Flight Attedant

New Pacific Airlines
07.2024 - Current

VIP Flight Attendant/Inflight Coordinantor/GSC

IAiero/SwiftAir
07.2018 - 04.2024

Lead VIP Flight Attendant

XtraAirways
09.2014 - 01.2018

Bachelor of Accounting - Finance

University of Akron

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Bethany Green