Bethany Henley
Cleveland
Summary
Experienced with municipal regulations and compliance, ensuring community standards are upheld. Utilizes investigative skills to identify and address violations efficiently. Strong understanding of legal processes and exceptional communication abilities, fostering cooperation and compliance.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Code Enforcement Officer
City of Tulsa
175 E 2nd ST Tulsa, OK 74103
02.2023 - Current
- Conducted inspections to ensure compliance with municipal codes and regulations.
- Prepared detailed reports documenting violations and corrective actions required.
- Collaborated with property owners to develop remediation plans for code infractions.
- Educated community members on zoning laws and enforcement processes.
- Investigated complaints related to property maintenance and safety issues.
- Maintained accurate records of inspections, citations, and follow-up actions.
- Monitored ongoing compliance efforts through regular follow-up inspections and assessments.
- Improved community safety by conducting thorough inspections and identifying code violations in residential and commercial properties.
911 Emergency Dispatcher
City of Tulsa
801 E Oklahoma ST, Tulsa, OK
06.2018 - 02.2023
- Monitored emergency calls, assessing situations and prioritizing responses based on urgency.
- Operated multi-line phone systems and radio equipment to coordinate with first responders.
- Provided clear and accurate information to callers while managing high-stress scenarios.
- Documented incident details in real-time, ensuring comprehensive records for follow-up actions.
- Trained new dispatchers on protocols, communication tools, and best practices for emergency scenarios.
- Maintained high levels of situational awareness during emergency situations, allowing for quick adjustments and accurate updates to responding units as needed.
- Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.
- Handled challenging caller interactions professionally while remaining empathetic to individuals experiencing distress or panic during emergencies.
Talent Scout
John Casablancas Modeling and Career Center
Tulsa, OK
10.2016 - 06.2018
- Identified and engaged diverse talent pools to enhance recruitment strategies.
- Provided mentorship and guidance to junior recruiters on best practices in talent acquisition.
- Consistently exceeded performance metrics by proactively identifying new sourcing channels and strategies.
Lead Teacher
Claremore Children's Center
Claremore, OK
12.2015 - 10.2016
- Developed and implemented age-appropriate curricula to enhance cognitive and social development.
- Facilitated engaging learning activities that promoted language skills and motor development.
- Collaborated with parents to address developmental concerns and provide tailored support for each child.
- Monitored children's progress through observational assessments, adapting programs as needed to ensure growth.
- Established a safe, nurturing environment that encouraged exploration and independence in toddlers.
- Utilized various educational tools and resources to enrich classroom experiences and foster creativity.
- Developed strong relationships with families, fostering trust and creating a welcoming atmosphere within the classroom.
- Adapted lessons to accommodate individual needs, supporting diverse learners in reaching their full potential.
- Assisted in maintaining a clean, organized, and inviting classroom environment that encouraged exploration and learning.
Assistant Teacher
Woodland Acres Baptist Learning Center
Tulsa, OK
05.2012 - 09.2014
- Collaborated with fellow teachers to develop a cohesive and consistent curriculum for the Toddler Room.
- Managed classroom behavior effectively, ensuring a safe, nurturing environment for all children.
- Led enriching outdoor activities that promoted physical fitness, coordination, and exploration of the natural world.
- Supported language acquisition efforts by introducing new vocabulary words during daily conversations.
- Improved fine motor skills among toddlers by designing engaging arts and crafts projects.
- Enhanced toddler development by implementing age-appropriate learning activities and playtime experiences.
- Implemented early literacy strategies through engaging storytimes and interactive reading sessions.
Education
Bachelor of Science - Community Counseling
Rogers State University
Claremore, OK12-2015
Skills
- Clear communication skills
- Investigation techniques
- Patience and tact
- Legal compliance
Certification
TEFL-Teaching English as a Foreign Language Certified
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Code Enforcement Officer
City of Tulsa
02.2023 - Current
911 Emergency Dispatcher
City of Tulsa
06.2018 - 02.2023
Talent Scout
John Casablancas Modeling and Career Center
10.2016 - 06.2018
Lead Teacher
Claremore Children's Center
12.2015 - 10.2016
Assistant Teacher
Woodland Acres Baptist Learning Center
05.2012 - 09.2014
Bachelor of Science - Community Counseling
Rogers State University