Bethany Heyde
Marion,IL
Summary
Hardworking and reliable Partner Relations Assistant (now lead assistant) with strong ability in customer service and public relations. Offering communication skills, professional writing, and Microsoft office experience. Highly organized, proactive and punctual with team-oriented mentality. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Flexible hard worker ready to learn and contribute to team success.
Overview
6
6
years of professional experience
Work History
Partner Relations Team Lead
TCT Network
Marion, IL
01.2024 - Current
- Promoted to this role at the end of 2023, offering guidance on selecting appropriate responses for various forms of correspondence.
- Edited coworkers' responses to align with the vision of TCT Network as a Christian ministry.
- Assisted manager with editing, letter writing, and responses.
Partner Relations Assistant
TCT Network
Marion , IL
05.2021 - 12.2023
- Managed incoming and outgoing correspondence, including mail, email and faxes.
- Opened, read and wrote answers to routine letters and correspondence for executives.
- Corresponded with viewers/donors through phone, email, and written communication.
- Reported reception issues to the engineering department.
Copywriter/Account Manager
Saluki AdLab
Carbondale, IL
08.2020 - 05.2021
- Communicated with clients via email, phone, online presentations, screen-share and in-person meetings.
- Created and developed marketing/advertising campaigns for several clients.
- Managed/Oversaw the completion of client projects and contributed to social media marketing.
Journalist
Daily Egyptian
Carbondale, IL
08.2019 - 07.2020
- Interviewed sources, contacts and leads to gather information for stories.
- Performed extensive research to back up stories.
- Completed research and checked facts to maintain high standard of journalistic integrity.
- Utilized understanding of public opinion, social media and traditional media use to create engaging and attention-grabbing stories.
- Wrote and produced compelling investigative and human interest stories about celebrities and iconic news subjects.
Administrative Student Worker
John A. Logan College
Carterville, IL
08.2018 - 05.2019
- Assisted with different events during fall and spring semesters.
- Performed administrative support tasks for the Associate Dean of Academic Affairs.
Education
Bachelor of Science - Journalism
Southern Illinois University Carbondale
Carbondale, IL05.2021
Associate of Arts - Liberal Arts And General Studies
John A. Logan College
Carterville, IL05.2018
Skills
- Social media knowledge
- Mail management
- Excel spreadsheets
- Advertising
- Public Relations
- Customer Service
- Writing/Editing
Timeline
Partner Relations Team Lead
TCT Network
01.2024 - Current
Partner Relations Assistant
TCT Network
05.2021 - 12.2023
Copywriter/Account Manager
Saluki AdLab
08.2020 - 05.2021
Journalist
Daily Egyptian
08.2019 - 07.2020
Administrative Student Worker
John A. Logan College
08.2018 - 05.2019
Bachelor of Science - Journalism
Southern Illinois University Carbondale
Associate of Arts - Liberal Arts And General Studies
John A. Logan College
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