Bethany Hill
Birmingham,AL
Summary
Seasoned data analyst and social services collaborator experienced in meeting client needs, data quality, improving processes and exceeding requirements in team environments. Diligent worker with strong communication, analytical mind, and task prioritization skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Internal Management Data Analyst 2
Kemper Insurance
06.2021 - Current
- Produced monthly reports using advanced Excel spreadsheet functions.
- Identified, analyzed and interpreted trends or patterns in complex data sets.
- Completed ad hoc reports from internal management staff.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Utilized data visualization tools to effectively communicate business insights.
- Utilized Tableau and Power Bi for data visualization
Data Analytics Assistant
Martin Retail Group
09.2021 - 06.2022
- Compiled, cleaned and manipulated data for clients monthly social media marketing campaigns.
- Analyzed large datasets to identify trends and patterns in customer behaviors.
- Utilized Tableau and Power Bi to create polished visuals for clients.
- Supported the team in completing monthly presentations accurately and on schedule.
Match Support Specialist
Big Brothers Big Sisters Of Greater Chattanooga
01.2019 - 08.2021
- Assisted in conducting needs assessments to identify key areas of service needs.
- Developed and maintained relationships with community organizations and agencies.
- Facilitated outreach activities to build community awareness.
- Facilitated communication between clients and other service providers.
- Maintained time sensitive contact with all clients assigned to caseload.
- Conducted confidential volunteer and child interviews to assess recommendation for entry into the program.
- Provided detailed, professional assessments for all clients on a monthly basis.
- Resolved conflicts and meditated between parties to produce mutually beneficial resolutions.
- Completed annual professional development trainings on topics including: child safety, DEI, and crisis intervention.
Research Assistant
Application Researchers ,LLC
09.2015 - 08.2017
- Performed statistical, qualitative, and quantitative analysis.
- Conducted professional background checks for clients and ad hoc requests
- Analyzed and interpreted criminal and civil court records.
- Ensured proper documentation requirements and all reporting laws were upheld.
- Conducted professional background checks for clients and ad hoc requests.
Crime Analyst Intern
Chattanooga Police Department
09.2016 - 12.2016
- Used spreadsheets, databases, link analysis software and GIS data with statistical information to incorporate analytical findings into finished law enforcement product.
- Generated visual aids, charts, graphs and maps to represent criminal activity.
- Identified locations for optimal law enforcement presence patrols using pattern analysis techniques.
- Compiled, organized and analyzed criminal offender data using variety of software and analytical tools.
Education
Bachelor of Arts - Criminal Justice
University of Tennessee Chattanooga
Chattanooga, TN12.2018
Skills
- Work Organizing and Prioritizing
- Data Quality Assurance Processes
- Data Visualization and Presentations
- Data Quality
- Business Performance Analysis
- Judgment and Decision-Making
- Tableau
- Power Bi
- Critical Thinking
- Confidential Case Documentation
- Crisis Intervention
- Case Assessments
- Data Collection
- Conflict Resolution
- Case Management
Certification
Google Professional Data Analytics Certification
Timeline
Data Analytics Assistant
Martin Retail Group
09.2021 - 06.2022
Internal Management Data Analyst 2
Kemper Insurance
06.2021 - Current
Match Support Specialist
Big Brothers Big Sisters Of Greater Chattanooga
01.2019 - 08.2021
Crime Analyst Intern
Chattanooga Police Department
09.2016 - 12.2016
Research Assistant
Application Researchers ,LLC
09.2015 - 08.2017
Bachelor of Arts - Criminal Justice
University of Tennessee Chattanooga
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