Summary
Overview
Work History
Education
Skills
hobbies
Timeline
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Bethany Itterman

Bethany Itterman

Groton,MA

Summary

Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.

Overview

5
5
years of professional experience

Work History

Retail Sales Associate

Theo's Market Gardens
09.2023 - Current
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Identified opportunities for process improvements within daily operations resulting in increased operational efficiency across multiple departments within the store.
  • Aided managers in planning effective staff schedules to ensure optimal coverage during peak hours while considering employee availability constraints.
  • Greeted customers and helped with product questions, selections, and purchases.

Nanny

Friends/family
12.2021 - Current
  • Prepare meals and snacks for children based on dietary guidelines.
  • Assist with light housekeeping duties.
  • Organize and cleaned home after activities by picking up toys and straightening up play room.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Developed and implemented behavior management strategies to minimize indiscipline and guide children in attaining positive behavior.

Event Decorator for Mothers Day Tea

Friend
05.2023 - 05.2023
  • Enhanced event ambiance by designing and executing creative decoration concepts.
  • Collaborated with clients to understand their vision and deliver tailored event décor solutions.
  • Sourced high-quality materials for cost-effective, visually-appealing decorations.
  • Achieved client satisfaction by timely delivery of customized event design projects.
  • Designed and created charcuterie board for event
  • Met satisfaction and needs of all who came to the event

Wedding Planner, Director, and Cordinator

Family
01.2023 - 04.2023
  • Created and designed tailor-made wedding plans to maximize client budget, keep client happy and cultivate referrals.
  • Conducted initial consultation with clients to discuss wedding details, venue options and other logistics to understand vision and budget.
  • Directed pace of wedding and reception through multitasking and liaising with vendors to carry out event as planned with little or no deviations.
  • Worked closely with clients to develop personalized wedding plan that fit within budget.
  • Helped bridal couple select wedding decorations and floral arrangements, and menus.
  • Collaborated with bridal couple to achieve expectations and vision for wedding.
  • Completed final reviews of ceremony and banquet area setups to resolve last-minute issues.
  • Planned and created centerpieces, bouquets and floral arrangements.
  • Developed space planning concepts, color palette selections, and textile presentations.
  • Oversaw installation of finishes, furniture and other design elements to control final product.

Graduation Decorator and Cordinator

Friend
01.2023 - 01.2023
  • Developed space planning concepts, color palette selections, and textile presentations.
  • Presented design proposals to clients to establish clear project expectations and goals.
  • Provided all decor.
  • Managed layout and gave professional opinion.
  • Cleaned up and made sure rented building was put back in proper order.

Volunteer Actress

New Life Fine Arts
09.2022 - 12.2022
  • Studied and rehearsed roles from scripts to interpret and memorize lines and cues.
  • Participated in rehearsals to adequately prepare for performances.
  • Performed humorous and serious interpretations of emotional actions and situations, using body movements, and gestures.
  • Researched roles by reading material or shadowing people similar to portrayed character.

Food Caterer

Friend
11.2022 - 11.2022
  • Provided friendly, courteous service to create memorable moments for guests.
  • Set up and disassembled food service stations, equipment and furniture.
  • Tested recipes before inclusion in catering menu to verify accuracy of ingredients and preparation methods.
  • Baked and provided 100 plus professional pumpkin sugar cookies.
  • Made charcuterie appetizer board.

Assisting Wedding Decorator, Wedding Signs

Friend
07.2022 - 07.2022


  • Corresponded with clients to answer questions and resolve issues.
  • Conferred with event staff at event site to coordinate details.
  • Provided wedding decor and ideas.
  • Created and designed ceremony and reception signage.

Farmers Market Associate, Field Worker, CSA Packer

Heaven's Harvest Farm
05.2021 - 05.2022
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Weeded, thinned and pruned crops to encourage good growth.
  • Provided training and support to new associates to help provide high-quality customer service.
  • Provided product and service recommendations to guide customers on products to meet varying needs.
  • Loaded and unloaded supplies, checked inventory and requested new supplies.

Wedding Decorator, Planner, and Food Caterer

Friend
11.2021 - 03.2022
  • Provided friendly, courteous service to create memorable moments for guests.
  • Served catering guests by fulfilling orders, communicating requests to co-workers and routinely inquiring about customer satisfaction.
  • Set up and disassembled food service stations, equipment and furniture per contract specifications.
  • Created 18 foot long charcuterie board for main course.
  • Participated in furniture selection and documentation of specifications.
  • Developed space planning concepts, color palette selections, and textile presentations.
  • Researched and stayed current on industry trends to incorporate new products into designs.
  • Consulted with clients to determine architectural preference to meet overall design goals.
  • Created and designed tailor-made wedding plans to maximize client budget, keep client happy and cultivate referrals.
  • Oversaw setup and breakdown of wedding decorations and supplies.
  • Collaborated with bridal couple to achieve expectations and vision for wedding.
  • Planned and created centerpieces, bouquets and floral arrangements for decorating wedding venues.

Volunteer Actress

New Life Fine Arts
09.2021 - 12.2021
  • Studied and rehearsed roles from scripts to interpret and memorize lines and cues.
  • Participated in rehearsals to adequately prepare for performances.
  • Performed humorous and serious interpretations of emotional actions and situations, using body movements, and gestures.
  • Researched roles by reading material or shadowing people similar to portrayed character.


Family Nanny

Family
09.2018 - 06.2021
  • Built positive and nurturing environments to support child social and emotional growth.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Played games, worked on puzzles, and read books to young children.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Monitored schedules to maintain sleeping, eating, and school schedules for child.
  • Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
  • Facilitated relationships with children and parents by developing caring and structured home environments.
  • Organized different types of activities to enhance physical and intellectual development.
  • Taught children everyday skills and language.
  • Prepared tasty, healthy meals for children to encourage good eating habits.
  • Assisted with housework such as laundry and cooking.
  • Prepared and accompanied children on outings and vacations, supervising playtime and other activities for safety purposes.

Volunteer Actress

New Life Fine Arts
09.2018 - 12.2018
  • Studied and rehearsed roles from scripts to interpret and memorize lines and cues.
  • Participated in rehearsals to adequately prepare for performances.
  • Performed humorous and serious interpretations of emotional actions and situations, using body movements, and gestures.
  • Researched roles by reading material or shadowing people similar to portrayed character.

Education

High School Diploma -

Itterman Family Homeschool
Groton
06.2018

Skills

  • Household Management
  • Cleaning and Sanitation
  • Team Goals
  • Customer Satisfaction
  • Client Requirements
  • Event Catering
  • Interior Decorating
  • Active Learning
  • Complex Problem-Solving
  • Team Management

hobbies

Baking, Crafts, gardening, event decorating, charcuterie boards, seasonal decorating

Timeline

Retail Sales Associate

Theo's Market Gardens
09.2023 - Current

Event Decorator for Mothers Day Tea

Friend
05.2023 - 05.2023

Wedding Planner, Director, and Cordinator

Family
01.2023 - 04.2023

Graduation Decorator and Cordinator

Friend
01.2023 - 01.2023

Food Caterer

Friend
11.2022 - 11.2022

Volunteer Actress

New Life Fine Arts
09.2022 - 12.2022

Assisting Wedding Decorator, Wedding Signs

Friend
07.2022 - 07.2022

Nanny

Friends/family
12.2021 - Current

Wedding Decorator, Planner, and Food Caterer

Friend
11.2021 - 03.2022

Volunteer Actress

New Life Fine Arts
09.2021 - 12.2021

Farmers Market Associate, Field Worker, CSA Packer

Heaven's Harvest Farm
05.2021 - 05.2022

Family Nanny

Family
09.2018 - 06.2021

Volunteer Actress

New Life Fine Arts
09.2018 - 12.2018

High School Diploma -

Itterman Family Homeschool

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Bethany Itterman