Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bethany Johnson

Dallas,TX

Summary

Motivated and detail-oriented professional seeking to leverage over four years of experience in customer service, sales, and cross-functional coordination to transition into the talent acquisition and recruitment field. Eager to apply my strong interpersonal skills, attention to detail, and ability to manage complex processes to support candidate engagement, interview coordination, and team collaboration. Known for my adaptability and willingness to learn, I am excited to grow in a people-focused, fast-paced environment and contribute meaningfully to a new industry.

Overview

4
4
years of professional experience

Work History

Client Services & Sales Support Associate

Serena & Lily
Dallas, TX
04.2023 - Current
  • Manage high-volume communication through phone, email, and in-person interactions, ensuring a smooth and personalized experience.
  • Onboard and welcome new Trade clients by sending customized welcome kits, swatches, and follow-up communication.
  • Schedule and coordinate both in-person and virtual consultations with clients.
  • Collaborate with internal customer service teams to resolve complex issues while maintaining a client-first approach.
  • Create presentation materials using PowerPoint and Floorplanner to visually communicate design concepts.
  • Maintain showroom standards and assist with daily operations.

Ecommerce Site Merchandiser

Zuri Furniture
Remote
04.2021 - 04.2023
  • Ensured all product detail pages were complete, correctly formatted, and visually engaging.
  • Scheduled and managed timelines with photography studios and CGI teams to produce high-quality lifestyle imagery.
  • Recruited, led, and managed graphic designers for asset creation and image editing.
  • Used Google Analytics to identify high-performing search terms and crafted data-driven product titles with optimized language.
  • Used Excel for data entry and organization, including specifications like dimensions, colors, and weights.
  • Trained team members on internal systems and workflows.

Education

Business Administration And Management

Texas Woman's University
Denton, TX
12.2021

Skills

  • Client relationship building
  • Calendar coordination
  • Customer service
  • Data Entry and Tracking
  • Microsoft Office (Excel, Outlook, PowerPoint, Word)
  • CRM software (Hubspot, Gladly, Netsuite, Coresense)
  • Task tracking software (ASANA)

Timeline

Client Services & Sales Support Associate

Serena & Lily
04.2023 - Current

Ecommerce Site Merchandiser

Zuri Furniture
04.2021 - 04.2023

Business Administration And Management

Texas Woman's University
Bethany Johnson