Summary
Overview
Work History
Education
Skills
Timeline
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Bethany Johnston

Fayetteville,NC

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Offers a diverse skillset due to their background in janitorial affairs (dishwashing, lead spa attendant) as well as several years in customer service.


Skilled in processing transactions, handling cash, using registers and arranging merchandise while maintaining customer satisfaction. Capable of smoothly resolving customer requests, needs, and problems despite circumstances.



Overview

5
5
years of professional experience

Work History

Food Runner

Main Event Sports Bar & Grill
11.2024 - Current
  • Collaborated with other dining room and bar staff to facilitate efficient service.
  • Greeted guests and provided outstanding customer service.
  • Delivered menu items to guests' tables, ensuring accuracy and quality.
  • Pre-bussed tables and ensured dining areas were clean.
  • Kept service stations fully stocked with necessary items while adhering to all company standards for safety, sanitation, and food handling procedures.

Cashier

Family Dollar
11.2023 - Current
  • Trained new employees on customer service, money handling and organizing strategies.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
  • Offered assistance with selecting merchandise, finding accessories and completing purchases to increase sales.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Used POS system to process sales and gift card activations.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.


Dishwasher

Critchfield's Grill
05.2024 - 11.2024
  • Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
  • Followed supervisor instructions to complete tasks on time.
  • Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Efficiently loaded and unloaded dishwashers, cleaning by hand large pots used often by kitchen staff.
  • Delivered washed dishes to various stations throughout restaurant to help team stay productive and focused on customer needs.

Lead Spa Attendant

Hand And Stone
07.2020 - 09.2023
  • Set up lockers with robes and slippers to prepare guests for massages, facials, manicures and pedicures.
  • Supported fitness center activities by cleaning machines, replenishing bottled water, replacing hand towels, and refilling spa water.
  • Washed, dried and folded towels to keep laundry area and dressing rooms clean and properly stocked.
  • Carried out regular walk throughs of entire spa to verify cleanliness and stock levels.
  • Recorded and managed locker assignments and keys.

Education

High School Diploma -

Douglas Byrd High School
Fayetteville, NC
06-2020

Skills

  • POS systems
  • Computer proficiency
  • Team management
  • Multitasking Abilities
  • Order verification
  • Health and safety
  • Customer service/ relations expertise
  • Training and mentoring
  • Spa retail sales

Timeline

Food Runner

Main Event Sports Bar & Grill
11.2024 - Current

Dishwasher

Critchfield's Grill
05.2024 - 11.2024

Cashier

Family Dollar
11.2023 - Current

Lead Spa Attendant

Hand And Stone
07.2020 - 09.2023

High School Diploma -

Douglas Byrd High School

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