Isabella Gasparello
Pinehurst,NC
Summary
Dynamic and dedicated professional with a proven track record at Elliot's on Linden, excelling in high-pressure environments and enhancing customer satisfaction through exceptional service and teamwork. Skilled in POS systems, food preparation and beverage preparation, my strong work ethic and positive demeanor have consistently improved operational efficiency and fostered repeat business. Responsible Retail Associate possessing excellent communication, organizational and multitasking abilities. Expert knowledge of retail operations, workplace scheduling and customer service. Proactive problem-solver committed to meeting company sales goals.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Food Runner
Elliots on Linden
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Adhered strictly to food safety guidelines while handling and transporting food items, protecting both guests and employees from potential health risks.
- Received positive feedback from both guests and management for exceptional work performance and dedication to customer satisfaction.
Personal Babysitter
Families In The Neighborhood
- Provided a safe environment for children, ensuring their well-being and security at all times.
- Communicated positively with children and guardians.
- Prepared healthy, age-appropriate snacks and meals.
- Handled emergencies effectively, demonstrating quick thinking and responsiveness in high-stress situations.
- Taught children to organize toys, wash hands, and share by leading by example.
- Established strong relationships with families, fostering trust and open communication.
Cashier
Elliots On Linden
11.2023 - 08.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Addressed customer needs and made product recommendations to increase sales.
Sandwich Maker /Salad Maker
Elliots on Linden
11.2023 - 08.2024
- Kept workstations well-organized and sanitized throughout shifts, promoting cleanliness and reducing cross-contamination risks.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Supported fellow employees through effective communication and teamwork during busy periods or staff shortages.
- Collaborated with team members to optimize workflow, resulting in better overall performance during peak hours.
- Greeted guests, promoted specials, and took orders.
- Handled catering orders accurately and within specified timeframes, contributing to successful events for clients.
- Reduced food waste with careful ingredient measurement and proper storage techniques.
- Enhanced customer satisfaction by consistently preparing high-quality sandwiches and maintaining a clean workspace.
- Ensured prompt service by working quickly yet meticulously during rush periods where long wait times could deter potential patrons from returning in the future.
- Provided exceptional customer service by addressing inquiries, resolving issues, and building rapport with patrons.
- Improved customer satisfaction by consistently providing fresh and high-quality salads.
- Assured consistency across all salad offerings by following established recipes and closely monitoring the outcome.
- Mastered various knife skills, chopping and slicing ingredients quickly without compromising quality.
- Received positive feedback from customers regarding taste and presentation of salads, contributing to repeat business.
Retail Associate
Elliots on Linden
11.2023 - 08.2024
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Maintained clean sales floor and straightened and faced merchandise.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
- Collaborated with team members to achieve daily sales goals and exceed performance targets.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Boba Barista
Scrollicious
09.2022 - 08.2024
- Collaborated with team members to optimize workflow during peak hours for improved customer service.
- Maintained a clean and organized workspace, adhering to strict health and safety standards.
- Developed strong knowledge of menu offerings, enabling prompt and accurate order taking.
- Contributed to store cleanliness, carrying out routine cleaning tasks as part of daily responsibilities.
- Cleaned counters, machines, utensils, and seating areas daily.
- Participated in inventory management tasks to ensure adequate stock levels for daily operations.
- Controlled line and crowd with quick, efficient service.
- Resolved customer complaints professionally, fostering positive relationships and maintaining brand reputation.
- Enhanced customer satisfaction by crafting high-quality boba beverages with precision and consistency.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Ice Cream Roller
Scrollicious
09.2022 - 08.2024
- Kept work area tidy and sanitary, promptly addressing spills, and other messes.
- Effectively resolved customer complaints or issues while maintaining a professional demeanor and upholding company standards.
- Increased sales by actively promoting new flavors, toppings, and seasonal specials to engage customers.
- Enhanced customer satisfaction by efficiently preparing and serving ice cream rolls with attention to detail and presentation.
- Provided memorable experiences for customers by engaging in conversation while skillfully preparing customized ice cream rolls.
- Contributed to positive workplace culture by collaborating effectively with fellow team members and assisting in their training as needed.
Education
High School Diploma -
Pinecrest High School
Southern Pines, NC06.2024
Skills
- Quick Learner
- Teamwork and Collaboration
- Strong Work Ethic
- Time Management
- Sense of urgency
- Bussing Tables
- Cash Handling
- Valid Driver's License
- Menu familiarity
- Beverage Preparation
- POS Systems
- Positive and engaging demeanor
Certification
- CPhT - Certified Pharmacy Technician
- Stop-The-Bleed Training - 2023
- CPR Certified - 2023
Languages
Spanish
Limited Working
Timeline
Cashier
Elliots On Linden
11.2023 - 08.2024
Sandwich Maker /Salad Maker
Elliots on Linden
11.2023 - 08.2024
Retail Associate
Elliots on Linden
11.2023 - 08.2024
Boba Barista
Scrollicious
09.2022 - 08.2024
Ice Cream Roller
Scrollicious
09.2022 - 08.2024
Food Runner
Elliots on Linden
Personal Babysitter
Families In The Neighborhood
High School Diploma -
Pinecrest High School
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