Bethany Kiger
Opelika,AL
Summary
Professional with experience in guest services, prepared for customer-facing role. Strong focus on team collaboration and achieving results. Skilled in communication, problem-solving, and maintaining positive atmosphere. Reliable and adaptable to changing needs.
Overview
4
4
years of professional experience
Work History
Front of House Team Member
Chick-fil-A Inc.
01.2023 - Current
- Delivered exceptional customer service in a high-volume, fast-paced environment
- Resolved customer complaints effectively, ensuring a positive dining experience
- Processed currency and credit transactions with accuracy and speed
- Uphold health and sanitation guidelines to maintain a clean dining area
- Collaborated with team members to efficiently complete customer orders
Delivery Driver
Marco’s Pizza
09.2021 - 12.2022
- Safely transported and delivered customer orders, ensuring timely and accurate delivery
- Communicated effectively with customers both over the phone and in person, providing a courteous service
- Managed time effectively to meet delivery schedules and maintain a high level of customer satisfaction
- Handled cash and credit transactions both in-store and during deliveries
Cashier
Louie’s Restaurant
07.2020 - 09.2021
- Enhanced customer satisfaction by providing a pleasant and efficient checkout experience
- Efficiently managed high-traffic periods to serve customers promptly
- Maintained a clean and organized work and dining area
- Performed closing duties, including cash register reconciliation, cleaning, and securing the premises in the absence of a manager
Education
Associate of Science - Radiographers
Southern Union State Community College
Opelika, ALHigh School Diploma -
Beulah High School
Valley01.2019
Skills
- Customer Service
- Communication
- Time Management
- Transaction Handling
- Team Collaboration
- Sanitation Standards
- Greeting guests
- Order Taking
- Cleanliness
- Money Handling
- Guest Relations
- Multitasking Abilities
Timeline
Front of House Team Member
Chick-fil-A Inc.
01.2023 - Current
Delivery Driver
Marco’s Pizza
09.2021 - 12.2022
Cashier
Louie’s Restaurant
07.2020 - 09.2021
Associate of Science - Radiographers
Southern Union State Community College
High School Diploma -
Beulah High School
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