Summary
Overview
Work History
Education
Skills
Timeline
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Bethany Kinder

Madison,West Virginia

Summary

Goal-oriented manager with distinguished experience in large industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.

Overview

2
2
years of professional experience

Work History

Director of Sales and Marketing

Chick Fil A
Charleston, WV
07.2017 - 10.2019
  • Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
  • Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
  • Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
  • Supervised team members and oversaw effective and efficient completion of job duties.
  • Quickly and efficiently resolved complaints and escalated issues.
  • Set performance goals for individual team members and created reward systems and contests.
  • Distributed necessary tasks and duties during each shift.
  • Facilitated disciplinary action when necessary.
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.

Education

High School Diploma -

Scott High School
Madison, WV 25130
05.2020

Skills

  • Business development and planning
  • Account management
  • Coaching and mentoring
  • Strategic planning
  • Accomplished manager
  • Trained in consumer marketing
  • Analytical problem solver

Timeline

Director of Sales and Marketing

Chick Fil A
07.2017 - 10.2019

High School Diploma -

Scott High School