Bethany Kloesel
Dallas,TX
Summary
As a passionate and dedicated individual with a love for travel and customer service, I aspire to utilize my flight attendant skills to enhance people’s lives with excellent customer service. I am committed to ensuring customer satisfaction with great time management skills, creativity, and attention to detail with a friendly demeanor.
Overview
4
4
years of professional experience
Work History
Flight Attendant
Southwest Airlines
08.2022 - Current
- Ensured strict adherence to safety standards on over 1500 flights, maintaining a zero-incident record.
- Consistently contributed to the airline’s reputation for excellent customer service, assisting with the accomplishment of being highly ranked in customer satisfaction.
- Welcomed passengers and provided attentive assistance throughout flights to guarantee their needs and preferences were consistently accommodated.
- Executed emergency protocols, briefed passengers on safety measures for take-offs and landings, and delivered exemplary customer service without fail.
- Executed inflight amenities, cultivated a serene and secure environment, and adeptly addressed any passenger concerns.
- Coordinated efforts with fellow crew members to enhance passenger satisfaction with services offered.
Substitute Teacher
08.2021 - 05.2022
- Worked in Lubbock ISD as a substitute teacher focused on special education children.
- Improved adaptability skills as each day was new with a different set of skills needed.
- Acted punctual and organized to aid in the smoothness of the school day.
- Kept a safe classroom environment where each student felt welcome and cared for.
- Managed classrooms and facilitated learning plans when teachers were absent.
Education
Bachelor of Science - Human Sciences
Texas Tech University
Lubbock, TX05.2022
Skills
- Effective communication
- Proficient time management
- Conflict Management
- Problem-solving skills
- Hospitality
- Problem-Solving
- Skilled in teamwork
Timeline
Flight Attendant
Southwest Airlines
08.2022 - Current
Substitute Teacher
08.2021 - 05.2022
Bachelor of Science - Human Sciences
Texas Tech University
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