Summary
Overview
Work History
Education
Skills
Certification
13
BETHANY KOELLER

BETHANY KOELLER

Summary

Detail-oriented and approachable professional dedicated to delivering exceptional customer experiences and ensuring satisfaction. With a strong passion for design and residential homes, brings a wealth of experience in real estate, interior design and staging, project management, customer service, merchandising, and sales. Deep appreciation for art and design drives to create comfortable, inviting, well-organized spaces that enhance functionality and elevate the overall living experience.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Project Manager/Listings Concierge

Redfin
06.2021 - Current
  • Worked exclusively with Redfin residential seller's to achieve a shorter time on market and a higher return on investment by recommending strategic improvements to their property.
  • Planned, designed and presented custom project plans with clear timelines, finish selections, and pricing for large and small projects.
  • Successfully managed multiple projects simultaneously through vendor sourcing and scheduling, project organization and alignment and communication with agents and clients.
  • Established effective communication among team members ensuring timely delivery of high-quality results.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the process.

ASSOCIATE AGENT

Redfin
10.2017 - 06.2021
  • Experienced in leading home tours with Redfin buyers, hosting open houses for Redfin listings, and attending inspections.
  • Listening and helping clients find what they are looking for in a home and helping them by pointing out useful information for each home that could fit their needs.
  • Met with Redfin seller's to conduct 3D Matterport tours of their homes for upcoming listings, offering helpful staging and lighting tips when needed to improve the look of the home and listing photos.
  • Communicated effectively with other Redfin Lead Agents, other outside agents, and with Redfin Listing Coordinators and Transaction Coordinators.
  • Viewed hundreds of homes every year gaining insight on property values.

BROKER ASSOCIATE

Equity CO
10.2015 - 10.2017
  • Researched homes that would fit clients needs and conducted showings of properties for buyers.
  • Researched housing markets and home values based on location, size and updates.
  • Prepared and conducted listing and buyer presentations to win client contracts.
  • Managed six successful transactions from initiation to closing.
  • Involved in the process of cleaning and staging listings and hosted open houses.
  • Located new clients through referrals, social media marketing and in-person prospecting.
  • Maintained files on active properties and in-progress contracts with online schedules and CTM systems.
  • Attended company meetings and continuing education courses to stay up to date with industry knowledge.

SENIOR SALES ASSOCIATE

ANTHROPOLOGIE
09.2010 - 05.2017
  • Senior sales leader with responsibilities including customer online order fulfillment, helping customers daily with finding merchandise, training new employees, and merchandising product placement to promote sales.
  • Promoted sales with a positive attitude demonstrating pride in products and influencing sales at a large volume store.
  • Gained experience in time management, customer relationships, team management and staying up to date on current fashion and home trends.

ASSISTANT INTERIOR DESIGNER

Interior Designs by Renee Koeller
10.2014 - 02.2016
  • Collaborated in choosing of materials and finishes, space planning, and staging of remodeled investment properties and residential client homes.
  • Met with residential design clients sharing creative ideas for home improvement and design.
  • Carried out site visits to identify specifications and measure rooms to plan layouts using AutoCAD.
  • Selected lighting fixtures, tile and flooring, accessories and furniture to create unique and inviting rooms to meet customer vision.
  • Visited home sites regularly to assess project progress.
  • Researched concepts and followed industry trends to provide knowledgeable insight to clients.

ASSISTANT INTERIOR DESIGNER

Lane Home Builders Services
07.2006 - 08.2007
  • Assisted in the process of designing model home interior concepts and installing the product selected in many different model homes around the country.
  • Involved in the process of selecting and sourcing furniture, fabrics, paint, and art/accessories.
  • Created professional material boards with product samples for presentations to creatively communicate design intent and direction.
  • Traveled to several local and out of state locations to install the models with the product selected.

Education

ARMBRUST REAL ESTATE INSTITUTE
GREENWOOD VILLAGE, CO
2015

BACHELOR OF SCIENCE - Interior Design

ABILENE CHRISTIAN UNIVERSITY
Abilene, TX
2010

Skills

  • Computer and Tech Savvy
  • Customer Service
  • Project Management
  • Listening and Communicating Effectively
  • Home Staging
  • Interior Design Consultation
  • Merchandising
  • Real Estate
  • Sales
  • Budget Management
  • Time Management

Certification

Licensed Realtor

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BETHANY KOELLER