Results-driven professional with extensive experience in delivering actionable insights through data reporting and analysis. Known for strong focus on team collaboration and achieving measurable results.
Overview
15
15
years of professional experience
Work History
State Reporting Specialist
Hagerty
01.2021 - Current
Complete insurance verification forms for clients as dictated by each state's requirements.
Create and maintain relationships with individual Dept. Of Motor Vehicle representatives.
Educate members on the process, while resolving their state issue.
Identify opportunities for process improvements, streamlining report generation workflows for increased efficiency.
Licensed Sales Agent
Hagerty
05.2019 - 01.2021
Educate members on products and service details and information.
Servicing members on their existing policy in a professional manner.
Complete accurate documentations on member activities.
Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
Office Manager
Fit For You Health Club
06.2010 - 05.2020
Trained and guided team members to maintain high performance.
Increased sales by establishing goals and overseeing performance.
Submitted weekly, and monthly inventory and insurance reports to the appropriate teams.
Updated training processes by reviewing existing documentation, leveraging feedback from team members, and working with legal and compliance teams to ensure available information accuracy and usability.