Strategic risk and operations leader with over 20 years of experience in regulatory compliance, risk mitigation, and business growth. Skilled in leading teams, enhancing internal controls, and resolving operational challenges while aligning risk management with client relationship goals.
Work History
VP Branch Manager
3 Years 3 Months
Regions Bank | 2023.05 - Current
Drive branch growth through referrals, relationship building, and consultative financial solution delivery.
Partner with compliance, audit, and business stakeholders to strengthen controls and ensure policy adherence.
Lead branch operational risk management, compliance oversight, internal controls, and audit readiness activities.
Review operational reports and exception trends to identify emerging risks and implement corrective actions.
Coach associates on fraud prevention, customer protection, operational soundness, and regulatory requirements.
VP Branch Manager
11 Months
Independent Financial | 2022.05 - 2023.04
Directed daily operations to ensure regulatory compliance and meet operational standards.
Enhanced process effectiveness through operational reviews and targeted employee coaching.
Led strategic initiatives to enhance customer engagement and drive revenue growth.
Developed and implemented risk management frameworks to ensure compliance with regulatory standards.
Oversaw operational efficiencies, optimizing workflows across multiple departments.