Nicole Garcia
Scottsdale,AZ
Summary
Performance-driven Vice President with 17 years of experience aligning systems with business requirements, policies and regulatory requirements. Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment.
Overview
17
17
years of professional experience
1
1
Certification
Work History
VP Branch Manager
National Bank Of Arizona
Scottsdale, AZ
03.2021 - Current
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
- Reduced employee turnover by fostering a positive work environment and offering competitive compensation packages.
- Drove cross-selling efforts by collaborating with various departments within the organization to maximize revenues from existing clients.
Senior Relationship Banker
Comerica Bank
Mesa, AZ
01.2020 - 03.2021
- Cultivated strong customer relationships by providing tailored advice and services.
- Referred customers to other banking departments for specialized services.
- Maintained in-depth product and service knowledge for well-informed customer advice.
- Received mortgage, loan or public utility bill payments, verifying payment dates and amounts due.
SEO Portfolio Manager
Endurance
Tempe, AZ
03.2019 - 03.2021
- Facilitated portfolio performance review and implemented new strategies.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
- Strengthened client relationships, conducting regular meetings to review portfolio performance and address concerns.
- Implemented and regularly reviewed financial controls to generate accurate and reliable financial data.
Branch Retail Executive AVP
BBVA
Mesa, AZ
04.2007 - 03.2019
- Mentored and trained new employees to ensure consistent quality of service delivery across the team.
- Optimized resource allocation, reducing overhead costs while maintaining high-quality service standards.
- Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
- Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.
Education
High School Diploma -
Corona Del Sol High School
Tempe, AZ05.2006
Skills
- Performance Benchmarking
- Portfolio Management
- Negotiation
- Policy Development
- Executive Leadership
- Sales Growth
- Operational leadership
- Employee Coaching
Certification
- CNP - Certified Notary Public
- NMLS License - Current
- Medallion, National Bank of Arizona - 10 years
Timeline
VP Branch Manager
National Bank Of Arizona
03.2021 - Current
Senior Relationship Banker
Comerica Bank
01.2020 - 03.2021
SEO Portfolio Manager
Endurance
03.2019 - 03.2021
Branch Retail Executive AVP
BBVA
04.2007 - 03.2019
High School Diploma -
Corona Del Sol High School