Bethany Murphy
Phoenix,AZ
Summary
Ambitious and dedicated young professional with extensive experience in various office roles, known for exceptional communication, teamwork, and problem-solving skills. Licensed Bartender with a strong history of serving at high-profile events such as NHRA races, Gold Rush Music Festival, NFL Eagles Welcome Party, Phoenix Rising Soccer Games, and Firebird Raceway events. Eager to join a dynamic team and grow within a forward-thinking organization.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Festival Bartender
Relentless Beats
05.2019 - Current
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Served high customer volumes during special events, nights, and weekends.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
Secretary
Rawhide Event Center
02.2024 - 08.2024
- Scheduled appointments and conducted follow-up calls to clients.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained daily report documents, memos and invoices.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Entered data into system and updated customer contacts with information to keep records current.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Private Party Bartender
Rawhide Event Center
06.2019 - 04.2024
- Upheld strict regulations for safe alcohol service and food safety.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Assisted with inventorying beverage stock and bar supplies.
- Prepared garnishes by evenly slicing and pitting fruits.
- Obtained cash bank and stocked service bar to prepare for operation.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
Beertender
Wild Horse Pass Motorsports Park
02.2019 - 04.2024
- Assisted in inventory management, ensuring adequate stock levels for smooth operations.
- Promoted responsible alcohol consumption, adhering to local laws and regulations.
- Operated cash register accurately, managing transactions for seamless checkout process.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Obtained cash bank and stocked service bar to prepare for operation.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
Assistant Manager
H & R Block Tax Services
04.2020 - 07.2020
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Office Assistant
H & R Block Tax Services
01.2019 - 06.2019
- Reviewed files, records and other documents to obtain information to respond to requests.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
Education
High School Diploma -
Learning Foundation & Preforming Arts
Gilbert, AZ05.2018
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Team player attitude
- Money Handling
- Organization skills
- Telephone skills
- Time Management
- Data Entry
- File Management
- Scheduling appointments
Certification
Title 4 2022 – 2025
Az Liquor Training
FOOD HANDLERS 2024 – 2027
360 Training Learn 2 Serve
East Valley Institute of
Technology 2019 – 2020
Aesthetics License
Timeline
Secretary
Rawhide Event Center
02.2024 - 08.2024
Assistant Manager
H & R Block Tax Services
04.2020 - 07.2020
Private Party Bartender
Rawhide Event Center
06.2019 - 04.2024
Festival Bartender
Relentless Beats
05.2019 - Current
Beertender
Wild Horse Pass Motorsports Park
02.2019 - 04.2024
Office Assistant
H & R Block Tax Services
01.2019 - 06.2019
Title 4 2022 – 2025
Az Liquor Training
FOOD HANDLERS 2024 – 2027
360 Training Learn 2 Serve
East Valley Institute of
Technology 2019 – 2020
Aesthetics License
High School Diploma -
Learning Foundation & Preforming Arts
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